I have some questions about the friends and family discount. My grandpa, who has been a castmember for decades, will be making our reservation for us. He can get a little confused, so I'm trying to have all my info straight beforehand. Does anyone know exactly what information will be needed from him when he calls the castmember reservation line (ie: his id #, anything else)? Will he book the room in my name? Do they require payment or a deposit upfront? Also, what are the chances of getting a deluxe resort room in Oct. 2017? Do they have very limited rooms available or should it be ok? Thanks for any help!