The last couple times I've called Disney the automated answering system took info from the cell phone number I was calling from and the info was wrong. It took several minutes to correct it and finally speak to a real person. We recently switched our cell plan and it's so frustrating because I never had that kind of trouble before. Are you put in the queue based on when you call the Disney number or finally make it through the automated system confirming all your info? I'm concerned that those extra minutes correcting incorrect info tomorrow are going to cost me a lot of time as the queue grows rapidly. Any tips on bypassing the automated information-gatherer? Is there a different number to call? I realize the easy answer is to call on a different phone but that won't be possible for me.
Same thing has happened to me. And I have had this cell number for years.