I waited on the phone for about 35mins but ended up giving up and booking online, as calling from Australia wasn't going to be cheap!
Thing is though, I already have an existing reservation. So I just booked a new one with the free dinning.
Is this ok, my plan was to just ring back at another quieter stage in a few weeks, to cancel my original booking??
Thanks so much for your help !
I hope everyone on hold gets through soon!