cluelyss18
Mouseketeer
- Joined
- Feb 3, 2011
- Messages
- 216
Ugh....listen to this mess. I called Disney about 5 days ago and was told I had a FD pin good for stays between 7/1-8/13.
Last night I called again and was told my PIN was for a room discount (40% off Deluxe, 35% off Mod and Budget)...NOT free dining.
Today...just for fun...I call again and the CM tells me I don't have a PIN at all!!!! Huh??? So she puts me on hold for a few minutes...comes back and tells me that after further review I DO have a PIN for (drum roll please)...free dining for the July-August timeframe.
I've been told 3 completely different things over the course of 5 days. I love Disney but this is so frustrating. I guess I'll call back next week and see what offer they have for me then.![]()
I am pretty new to this, but after hearing many people say to call Disney. I did. I called two days ago and was told I had two pins. One for % off room, and the other was for a free upgrade on tickets to hopper/water park. The % off wasn't avail at Pop so I declined and booked online using their discount. Then I called back today to see if maybe I had a pin that wasn't to be opened until March 1 like so many others, and was told I didn't have any pins. I said "That's funny, I had one two days ago". So she said well are both your zip codes xxxxx? (she was referring to the fact that I have both a billing and shipping address listed)....what does that matter?! Why wouldn't you have all my info connected? So she checked the other zip code and put me on hold, then came back and said "oh, well I see you do have one for % off room, but of course it wasn't avail at pop, only at music and it would only save me another $70" I asked about FD and she practically laughed saying that it wasn't avail. If it didn't take 20 frustrating minutes of repeating myself over and over to get to a CS rep, I would call back 5 times in one night just to see how many different codes I can have.

since you are getting so many different answers.



This whole thing is getting confusing!