mom2rtk
Invented the term "Characterpalooza"
- Joined
- Aug 23, 2008
- Messages
- 62,584
oking up! Here's your Nuggets!"
*insert hammer-throwing smiley here*
I told you mom2 was better at this.
LOL, you give me far too much credit. I'm ready to grab a hammer myself.
Thanks for the email address. I emailed my issues with the new system, mainly being the limit of 3 fast passes per day total. Gotta say, it's not looking promising. After receiving Disney's response, I'm more convinced that it absolutely will be a limit of only 3 fast passes a day (on top of that, they're adding more "attractions" parades, fireworks etc. to the fast pass list). From the email it seemed the Disney really wasn't interested in the repeat customer and much more about the one-timers. Their choice, and it sucks for us, but I really believe this will be the end of our annual Disney trips for us. On top of some other issues that we've been disappointed with in Disney, I think this will end up being the last straw. I just can't imagine standing in long lines for rides, when we haven't stood in a line longer than 20 mins. in decades. -We go in Sept. and always use 6-10 fastpasses a day. I think even my kids would rather do beach trips, or even other areas in the Orlando area then wait around in lines all day.
I'm posting WDW's response to my email concerning the 3 fast pass a day limit.
Thank you for taking the time to share your feedback regarding MyMagic+.
We truly appreciate your taking the time to share your comments. Over
the next year, we will be rolling out a collection of tools at the
Walt Disney World called MyMagic+ to give guests more opportunities to personalize their visit. MyMagic+ will make it easier for Guests to create the Disney experience they want? from securing a visit to a favorite attraction in advance to a digital guide that simplifies how they move through our parks, to the touch of a MagicBand that seamlessly connects all their plans ? allowing them to enjoy each moment like never before.
We are very sorry to hear of your disappointments with the changes coming with FASTPASS+. In order to allow more Guests to partake in the new offerings, certain limitations have been put in place. Please know that your feedback has been taken seriously and shared with the appropriate leaders. Our Guests? feedback allows for our continual growth and the preservation of the magic Walt Disney dreamed about.
........., thank you again for your honest and constructive feedback.
Sincerely,
Aaron Miller
Guest Experience Services
Walt Disney World Resort
407-560-1160
Thanks for sharing that. In spite of that it has left me even less hopeful than before.

True, the "ratio" can change. However, why bother investing so much and heavily marketing a "pre-booking" system unless the intent is to maximize the "pre-booking." I can see a few "off-season" times of year when the ratio might be a little more liberal. But the whole point of this system is to heavily favor "pre-booking." If only half the guests or less pre-book, why bother making such a fundamental change to the system?
I agree. And remember part of the benefit to Disney is locking guests into a park selection 60 days out so they can anticipate their staffing needs. The greater they skew the ratio toward pre-booking, the greater their accuracy in predicting the crowds.
Not neccesarily. Remember you have to multiply those 3 FP+ reservations times 1000's of guests, many of whom didn't used to get FP, but now have had them served up on a silver platter when they book. Ride capacity cannot change. FP capacity can only change to a point (technically, up to the point that there's no standby line, just 100% FP per hour, but I don't think anyone envisions THAT happening). So, those FPs that WOULD have been available on the "day of" under the old system could potentially (and I maintain will likely) all (or at least most) be given out ahead of time to the guests as "pre-booked" FP+. IMO, same day FP+ will consist of the leftover scraps, assuming same day FP+ is even offered. I know my opinion is starkly pessimistic in that regard, but I'm trying to be realistic and base my opinion on facts and figures rather than hopes and dreams.
And there's the money answer. I think there is ONE thing everyone can agree on here. It is far preferable to be able to book a fastpass on a smartphone or a nearby kiosk instead of having to go across the park to the kiosk next to the ride you want to do. And the easier something is, the more it will be used.
I believe Disney could easily be tempted to use too much of the inventory for prebooking to get the most positive response when bookings start. But if that happens, it will only exaggerate the potential downsides of this system. Yes, it has the potential to be flexible (like if it's raining and you want to swap from BTMRR to Space or if your child is sick and you want to change park days) but it will only be as flexible as its same day fastpass inventory.
I'd like to read it too, because I haven't seen any statement or inference that same-day availability as we know it will remain. It seems they are purposefully being quiet about it, and I believe it's because they really have no idea how many same-day FPs will be available once FP+ is in full swing.
I think so too. Since this in such a new concept, there is no way to accurately estimate what the usage rates will be. Which makes this thing one big gamble on Disney's part. What a shame they didn't just use the $1B+ to build some new attractions. That would have been as close to a sure thing as you can get.
I believe the thought process is similar to this:
1. By limiting the "superusers" to 3 FP+s, it instantly makes many more available to everyone else and allow them to have plenty for advance booking and for same-day in the parks as well.
Don't forget the potential 1X per ride limit. That will leave more inventory as well.
Let's face it. Disney wants attendance to continue to rise. But they need ways to absorb more bodies in the parks. They had 2 directions they could go......... add more attractions or ration what they have. They went with ride rationing. And they called it FP+. For being a marketing person myself, I sure hate marketing people sometimes.
2. Only a relatively small group of uber-planner guests are even going to go through the trouble of booking advance reservations at 60 days out, leading to a sizable pool of same-day FP+s being available.
Sad, I know. But this is the option I'm hoping for. I actually do think that only a small group will pre-book to start. But I think word will get out and the numbers will grow.
I don't agree with either of those.
1. The group of guests currently using FPs is relatively small when compared to total park attendance. If FP+ works the way Disney says they want it to work, there will be a lot more guests using the FP+ system than ever used FPs before.
2. They will make it easy and push the advance FP+ reservations on guests as hard as they can (Allowing quick-picks during the reservation process). If I were in charge of it, I'd be linking to people with ADRs ("We notice you have Sci-Fi Dine-In scheduled for October 27th, wouldn't you like to reserve your ride on TSMM for that day?) and offering incentives ("If you book your 3 FP+s 45 days in advance, we'll give you another bonus FP+ to go with them").
I think this is where it is all headed. Which means in the short term that inventory for pre-booking will disappear quickly. What remains to be seen is the follow through percentages. If Disney asks them if they want some times and they say "sure, give me some" will they actually show up at the appointed time. It's going to take time for Disney to get reliable stats on the follow-through percentages. Although I'm sure that's part of what they are doing now with their tests, nobody can say if that's a true representation of what will happen on a large scale basis.
3. The math just doesn't add up. I believe the daily FP+ pool will generally be what the FP pool has been over the past year, as they've experimented with increasing the numbers they give out. If they make it easy enough to book in advance, there will be a relatively endless supply of guests willing to do it, if only to reserve their spots "just in case." A FP for TSMM will be just as hard to get as it is now, except you'll have to do it in advance instead of in the morning same-day.
I actually don't mind doing it in advance. I'll roll my eyes and just do it. We make a lot of ADRs so our schedule is usually pretty set by 60 days out. For us the issue is really about the limits. I would never trade a little bit of ease for fewer rides. I actually like when things are a little more challenging. It thins the ranks. I'd love it if the parks opened at 6 every day. Because we'd probably get up and go. And most others wouldn't.
For me, it's all about getting done what we'd like to get done. I wouldn't be excited about paying extra, but that is far better than spending 3-4 hours out of our day in standby lines.
If I was coming at this fresh, I wouldn't mind paying a little more for easier access. But when I had the easier access for free, then they take it away, but offer to sell it back, that sort of irritates me and messes with my warm fuzzy feelings about Disney.
The priority has to be directed to the new system they are spending so much money on rolling out.
So if you are an AP holder staying on property, do you get 6 per day?
I don't think so.