Forgotten Park Item sent to Resort

[RemyIsMyFave]

I purchased an item from Puffin's Roost at Epcot, had it sent to the Poly and forgot to pick it up before we checked out. Does anyone know what the Disney policy is for this? Thanks!

 

[lala5176]

Not sure what the policy is but call the resort and speak to someone. That will get you the best answer.

 

[Pmlocke]

I did the same thing. I emailed customer service at wdw.guest.communications@disneyworld.com and told them my problem. They need your name, telephone number, home address and email address. They got back to me the next day and in a week I had my merchandise.