Forced to cancel my Disney Cruise...

steve_rob

Mine? Mine? Mine? Mine?
Joined
May 23, 2002
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...but there is SOME good news - it means we're going back to Disneyland California!

DW and I had been booked on a 4 day Disney cruise for October 2007 ever since the dates were released at the start of this year, though in truth we'd had it planned in our heads a good nine months before even that date. We'd also booked to stay at AKL for a few days beforehand and at the Boardwalk for a week afterwards (what would have been our first ever on-site stays).

However two weeks ago, I got an e-mail from Dreams Unlimited saying that Disney had chartered out the ship for that week (we believe for a DVC members cruise) and we'd been bumped from the cruise and needed to re-book a different date.

I was absolutely furious. After all, we'd not only paid the deposit for all three parts of the holiday, but we'd paid off a large chunk of the final balance too. If DCL knew they were going to use this cruise for something else (they do run one DVC trip every year), why did they let us book on it and not say a word?

They offered us a two category upgrade for a re-booking, but we were unable to take it as DW couldn't move her holiday dates at work. Other colleagues had booked up every other week in October and she couldn't move it into November, because she works in a place where no-one is allowed leave over their busy Christmas period (understandable really).

So I've had to cancel the whole lot. I wasn't prepared to do the WDW stay without the cruise - I'd knew I'd just be thinking things like "we were meant to be going to Port Canaveral this morning" or "we should have been on Castaway Key today" and making myself all frustrated.

A much better idea was to instead go to California and split our stay between San Diego and Anaheim, where we would be going back to the Candy Cane Inn (less than one block from Disneyland) where we spent our honeymoon! Plus it's going to cost us a lot less...
 
What a shame! Would it be possible to either do the 3 night cruise the week before (during your AKL time) or at the end of it? Or juggle it around a bit to do the 4 night the next week? The upgrade would be very nice. :confused3
 
I would have been fuming! Sounds like you have managed to scrape a good holiday from the wreckage but my fury would know no bounds, I would have tried to hold them to a 2 cat upgrade for whenever I wished to use it

:sunny:

Jodie
 

Pea-n-Me said:
What a shame! Would it be possible to either do the 3 night cruise the week before (during your AKL time) or at the end of it? Or juggle it around a bit to do the 4 night the next week? The upgrade would be very nice.
Unfortunately we couldn't. Taking the cruise the next week was what we originally looked at, but we couldn't do that without changing some leave and DW's work wasn't willing to bend the rules. We ruled out doing the 3 day because there were certain things we wanted to do on the cruise that were only available if you have a day at sea.

ely3857 said:
I would have been fuming! Sounds like you have managed to scrape a good holiday from the wreckage but my fury would know no bounds, I would have tried to hold them to a 2 cat upgrade for whenever I wished to use it
I have written a letter of complaint to DCL (having already got my agent at Dreams Unlimited to do the same) and we'll see if they offer anything that can be used against a future cruise.
 
What a shame you've had to cancel the cruise, but your new holiday sounds fab :thumbsup2
 
I thought my boss was bad. A year in advance and you can't change leave!!

No-one at my work books that early except me and I am not allowed to in case anyone else wants it a bit later!!! and we have to share out school holidays but you think they would understand as it is not short notice.

Glad you have sorted something else you really want to do. We have the 3 night cruise booked for next August and I had real difficulty getting my boss to agree to let me book it up so early.

Have a great time.


Susan
 
mark&sue said:
I thought my boss was bad. A year in advance and you can't change leave!!

No-one at my work books that early except me and I am not allowed to in case anyone else wants it a bit later!!! and we have to share out school holidays but you think they would understand as it is not short notice.
It's all because she works in a role where there's not much cover and it's pretty specialist work, so only one person in the team is allowed to be off at any one time. Because of this, everyone there ends up booking their leave well in advance.

Where I work it's far easier - my colleagues do wonder why I book my leave so far in advance (I've had these weeks in October 2007 marked off for almost 18 months now when most people there are only now just getting around to booking leave for January). They are equally shocked at how strange the rules are at DW's work when I tell them; I just suppose I've got used to it now!
 
Glad you are still going to have a nice holiday but what a nightmare :(
 
What a shame,glad you managed to sort out a new holiday :sunny:
 
What a shame :grouphug: I would have been fuming too.

Hope you have a really wonderful time at Disneyland and there's always another year for a cruise.
 
Well I`m pleased you`ve got another trip booked but what a shame about WDW and the cruise.
I too would be hopping mad - you would think DCL wouldn`t charter out the ship once they had released the dates :confused3 However I think I`ve heard of this happening before.
 














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