As long time renters with FSVH, I would advise caution when booking with this management company. There have been major staff changes especially with property management resulting in a loss of property listings. The owner we had rented from for over 6 years has just decided to sell his property and the new owners have chosen to not continue with FSVH. When we arrived this year, months after the hurricane, we notified FSVH there were shingles missing and major damage to the villa roof which they were totally unaware of. I requested that they at least tarp the roof in that area, but they told me it was up to the owner to file an insurance claim! Damaged shingles were left on the lawn and the problem was ignored for the 6 weeks we rented for. We also incurred damage to our vehicle which was parked in the driveway when a large limb off the tree in the front yard fell on it. After speaking to both Nina in property management and Aura, the GM of Windsor Hills, both parties denied responsibility. We had to insist that they remove a second branch which was hanging directly over the door as if it would have fallen would have seriously injured either a guest or worker! As a result of these actions,we have chosen to book directly with an owner and no longer deal with Florida Sun Vacation Homes!