I'm just starting to catch up on your Trip Reports. Matt did mention your nightmare journey to me a while ago, but, as usual, I ignored him! Now I'm sitting here telling him, "OMG, can you believe this?! Almost a 12 hour flight after a 4 hour delay?!!!" Needless to say he's rollling his eyes in that, "Will you ever listen to me?" way.
Sue, I think someone needs to die for this fiasco. Unluckily for Matt, he's the only person around...