TinkAgainU
Trust In The Pixie Dust
- Joined
- Dec 11, 2021
- Messages
- 1,591
If your flight on SWA was cancelled, be sure to check your email - yesterday I received a polite apology email subject line "An Apology From Southwest CEO Bob Jordan" where I was given a code to use to add 25,000 points to my account (or a family member's account) in addition to refunds, of course. Email went to my junk mail, so I'm glad I noticed it.