Finger Scan Question

[tink2]

Haven't been to WDW in 3 years- since they started doing the finger scans. Before, we kept all our tickets in one wallet and had no names/ way of identifying which ticket belonged to who. Now with the finger scans, do we need to write our names on them so we don't get them mixed up? Ex- if I scan my finger but have dh's ticket, will it still work? We are all on the same package and our tickets are the same- except for the kids of course have children's tickets. Do we need to keep up with who each ticket belongs too?
How does this work?

 

[attackwithnorth]

Haven't been to WDW in 3 years- since they started doing the finger scans. Before, we kept all our tickets in one wallet and had no names/ way of identifying which ticket belonged to who. Now with the finger scans, do we need to write our names on them so we don't get them mixed up? Ex- if I scan my finger but have dh's ticket, will it still work? We are all on the same package and our tickets are the same- except for the kids of course have children's tickets. Do we need to keep up with who each ticket belongs too?
How does this work?

In short, yes you need to keep track of the tickets and who they belong to. What happens if you use the "wrong finger" is that it beeps, and something like "access denied" flashes on the little lcd screen, and you have to try again with the right finger or right ticket. Some CM's will just hit override and let you through, but most of the time you have to get it right with the finger scan.

 

[carlyle688]

I wrote my husband's name on his AP and my name on mine with a Sharpie. That way we don't get them mixed up.

 

[Robo]

Ex- if I scan my finger but have dh's ticket, will it still work? We are all on the same package and our tickets are the same-

In that case, the answer is "maybe."

There are reports of "groups" of tickets being "connected in the computer" in a way that if the tix get confused, they will still scan "OK" as being a part of that group.

But, I think its a great idea to mark each ticket with the original user's name.
Just good theme park strategy.

 

[ReninDetroit]

We always just look at the signature on the back, but if writing it bigger will help you, then do whatcha gotta do.

 

[tink2]

Ok thanks guys. I didn't know you had to sign the back now. Well, I'll put a sharpie in the bag just in case and we will either use the signature on back or write our names on them with sharpies.
Do the kids have finger scans too? Thought I read somewhere at sometime that it was for guests 10 and over. Doesn't matter either way, just curious...
Thanks for the info!!!

 

[Robo]

Ok thanks guys. I didn't know you had to sign the back now. Well, I'll put a sharpie in the bag just in case and we will either use the signature on back or write our names on them with sharpies.
Do the kids have finger scans too? Thought I read somewhere at sometime that it was for guests 10 and over. Doesn't matter either way, just curious...
Thanks for the info!!!

No scans except for the 10yr and older Tix.

 

[CR Resort Fan 4 Life]

Not saying this will happen but there is always the chance of the finger scan not working. This happened in August at MGM and last month again at MGM, so that would the expection where no one uses to finger scan. So keep that in mind.

 

[wilde_oscar]

if it is a package where your tix are on your room key, they (your name here) will be printed with your names

 

[Tromba]

In short, yes you need to keep track of the tickets and who they belong to. What happens if you use the "wrong finger" is that it beeps, and something like "access denied" flashes on the little lcd screen, and you have to try again with the right finger or right ticket. Some CM's will just hit override and let you through, but most of the time you have to get it right with the finger scan.

Sorry to disagree, but we just returned from two weeks at the world, and spent eight days in the parks. We used our tickets every which way you can imagine. Never kept track of whose ticket was whose. And one of the tickets was a child ticket! And it never mattered. The first time we went through, my wife put her finger in for my son, not knowing what to do, and afterwards my son put his finger in and there never was a problem. Never was there a beep from the machine, however one time when the ticket wasn't going through correctly, the cast member put HER finger in the slot and the machine took it! My wife and I thought this was a system that was totally unworkable and unnecessary.

Tromba

 

[TisBit]

Also, I had several tickets that were pre-scan and used by several different people. I don't believe the pre-scan tickets really get written to to identify the user. We have used them with different people, so not even just same group/family. I would imagine you will be fine.

That was last year unless they changed it.

 

[slruud]

I kind of agree with the previous poster. We never pay attention to which one of us uses which ticket, and have always made it through. I think the intent of the finger scan tied to a ticket or group of tickets is to prevent reuse of the tickets the same day. Meaning, a group of 10 or so people get into the parks....one person collects all their tickets and heads back out and dispenses them to a group of 10 people, all who belong to one large group, and they access the park. I'm sure this abuse must have happened in the past, hence Disney took steps to stop it. This kind of thing happened to us years ago at the U.S. Grand Prix in Detroit. A group of Brazilians, maybe 20 or so were seated in front of us, and one member of their party collected their tickets and exited the venue and brought in another group of 20, and continued until the grand stands were so crowded no one could sit comfortably. When event staff showed up, they just passed their tickets back and forth like they all had tickets. This business that your finger scan is tied to your ticket until the grave is a little much. Just think if they finger scanned the resort mugs...now that will be a discussion. We're going in a couple of weeks and I plan on trying different combinations of person/ticket/fingers to see what works and doesn't work. Happy Disneying.

 

[Cheshire Figment]

Here is everything short and sweet.

1. A ticket marked "Child" or "Ages 3-9" does not require a finger scan, and will not activate the scanner. If it has valid park admission it will light the green light and unlock the turnstile. There are certain other tickets which aso do not require a finger scan, but I will not discuss them here.

2. If you purchased your tickets directly from WDW in one transaction (including people staying in one room) the tickets are linked together, and generally if a person's finger scan is valid within that group it will unlock the turnstile. If you purchased them from The Disney Store or one of the discounters they are not linked, so you must be sure to identify them in some way for each person.

3. For those technically minded: The first time the ticket is used and the finger scan is taken, the system will pick a block about 1/4" x 1/8" on the finger and analyze the print in that block. It will convert that analysis to an algorithm and store it with a link to the serial number of the ticket. When that ticket is used again, it will look for that same block. That is why the same finger mst be used each time. (But see #2 above.)

4. Sometimes when the lines at the gate are very longh, a manager may decide to turn off the biometric scanners. At that time anyone who has a valid ticket can get in without a finger scan.

5. Note that all annual passes and Florida Resident tickets have demographic information recorded when they are bought (or the voucher exchanged for a live ticket) and the bearer's name will be printed on the ticket.

 

[attackwithnorth]

Sorry to disagree, but we just returned from two weeks at the world, and spent eight days in the parks. We used our tickets every which way you can imagine. Never kept track of whose ticket was whose. And one of the tickets was a child ticket! And it never mattered. The first time we went through, my wife put her finger in for my son, not knowing what to do, and afterwards my son put his finger in and there never was a problem. Never was there a beep from the machine, however one time when the ticket wasn't going through correctly, the cast member put HER finger in the slot and the machine took it! My wife and I thought this was a system that was totally unworkable and unnecessary.

Tromba

You are definitely correct about the inconsistency of things. Like I said, there were times when CM's would not let me in until I got the finger right. Other times, the CM would just hit override.

 

[CR Resort Fan 4 Life]

4. Sometimes when the lines at the gate are very longh, a manager may decide to turn off the biometric scanners. At that time anyone who has a valid ticket can get in without a finger scan.

The two times at MGM when they were not using the finger scan it was at the park opening, so the lines were long at that time. So based on what you said couldn't that be said for all the parks when they open because the lines will be long so a valid reason to turn them off, or was it just a fluke that both times it may have just been broken?

 

[Cheshire Figment]

The two times at MGM when they were not using the finger scan it was at the park opening, so the lines were long at that time. So based on what you said couldn't that be said for all the parks when they open because the lines will be long so a valid reason to turn them off, or was it just a fluke that both times it may have just been broken?

I've seen days where they have had them off at opening and other days where the lines were just as long and they did not turn them off. Sometimes it makes no sense; a lot depends on the managers on duty and the actual or expected crowd levels.

Last week, for example, they might have the biometrics off for 30 minutes and then back on for 15, or some other madness. It drove us at the turnstiles slightly out of our minds, especially when the biometrics were suddenly turned back on.

 

[CR Resort Fan 4 Life]

I've seen days where they have had them off at opening and other days where the lines were just as long and they did not turn them off. Sometimes it makes no sense; a lot depends on the managers on duty and the actual or expected crowd levels.

Last week, for example, they might have the biometrics off for 30 minutes and then back on for 15, or some other madness. It drove us at the turnstiles slightly out of our minds, especially when the biometrics were suddenly turned back on.

Thanks for that info.

 

[CR Resort Fan 4 Life]

Double post.