Film processing

alan

DIS Veteran
Joined
Jul 17, 2006
Messages
586
Wow... did photography really always work this way in the past?

I found a 35mm waterproof camera lying in a desk drawer. A reusable one, but still undoubtedly cheap. Anyway, the dial indicated that it had eight photos taken out of a 36 exposure film. So I took it with me when some friends were taking me out kayaking on Loch Lomond yesterday.

Once out on the water, I rapidly discovered that there were only eight exposures left and I didn't have a spare film :(

On the way home, I stopped off at the local Asda (the UK subsidiary of Wal Mart) and put the film in for one-hour develop, print and scan processing. "Sorry," I was told, "the machine has just been switched off; someone's off sick and the photo kiosk will be closing early. Will tomorrow be okay?"

To be fair to the staff they were embarrassed at the failing, so I accepted that and went on my merry way.

Today I went to collect the pictures. They were still short staffed, and the one person who knew how to operate the hoto kiosk was on her break and out of the store. I contacted the manager to complain, but he seemed more to care about the manner in which I was given the message than the basic fact that the store didn't have enough staff trained in kiosk procedures.

Eventually I got the pictures (free, to be fair) and CD (a store-brand CD, no label on the disc itself, in a card folder). The photos are grainy as heck (this from an ISO 200 film), incorrectly exposed, with a "hair in the grate" (probably from the camera - I can see it on the negatives) and some of them mis-aligned (ie a bar at one edge of the photo and part of the next one showing through). I blame that on cheap camera, though it's a shame that the developing machine doesn't automatically check.

Had I been paying for it, this would have been £4.50 for the d&p, £1 for the CD and a further £5 for the film.

I'll try re-processing the pictures in Photoshop in case there's any gold hidden in there. But how did we ever survive this for so many years?

regards,
/alan

PS Disney relevance - the 24 pictures that had been taken before I rediscovered the camera were at Typhoon Lagoon
 
unfortunately that scenario can still happen with digital if you take them to a one hour lab, if the printing machine goes down it's down..

I had that happen twice last fall I took pics at an event saturday, uploaded them to a walmart that is halfway between me and the event location so I could pick them up on my way to the event Sunday,

when I got to walmart they told me the machine was down, and the pics would be ready that evening, so I went to the event apologized to the people and promised to have the pics the following saturday,

sunday night I picked up my free pictures, the lab people apologized repeatedly,

I told them that having worked in the lab for Ritz camera years ago I knew how it is when a machine goes down, it's the last thing a lab tech wants, not only do you have to try to fix the machine, but you have to deal with angry customers, and once the machine is fixed you have a backload of work.

They were surprised that I took it so well and wasn't angry with them, and it left an impression that worked to my benefit, every time I used that lab after that , I was treated with gold gloves:thumbsup2 :thumbsup2

and as far as not enough people trained to print, when I worked for Ritz camera we only ever had one lab tech scheduled to work at any given time it is not cost effective to pay a second person to just stand around while one person prints,

as for the prints, were they printed by hand or fully by machine, that makes a huge difference in quality, a machine will average the exposures just as a camera metters for 18% greay and will be wrong it tricky lighting situations..

grain isn't introduced in printing, it occurs with film when prints are underexposed..

could you post examples of the misaligned pics and the bar, several things could have happened, seeing them will help narrow it down
 
Hi!

I maybe didn't make it clear; I have no problem with the staff at the store. They were fine!

I wasn't asking for a fully-trained tech to be available, just someone who understood the process of bookign films in and photographs out to help out when the tech was on break!

As for the misalignment, this is definitely a camera fault - some of the pictures are nicely separated by a couple of mills, others abut and even overlap each other. Cheap junk camera, with no exposure control...

regards,
/alan
 
















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