Faxing Room Requests

[DVCinderella]

For those of you who fax room requests to the hotel front desk prior to your arrival, how far in advance do you send the fax?

 

[Firefighter Mickey]

It's normally not necessary to fax in a request if you have your request noted on your reservation when you make the reservation.

For request fullfillment, the reservations are ordered by date that they were made, oldest first; within that, requests for medical reasons and smoking preference take priority and then all other requests.

If you do decide to fax, you should fax no more than 4 or so days prior to your arrival date. Your reservation doesn't appear in the resort computer system until about 4 days prior, and it's only then that room assignments start to happen.

 

[DebbieB]

I like to send a fax confirming my requests and listing some alternates. For example, my original request says second floor, but in my fax I will say first floor is OK if second is not available, but not handicapped. Or if Turtle Pond is not available, my next choice would be South Point. Gives them some alternates if the original was not available, rather than just assigning you anything. I usually fax mine 4 or 5 days before.

 

[DVCinderella]

Firefighter Mickey...
I did note my room request with MS when making my initial reservation. It's good to know that they are ranked by earliest request.

DebbieB...
That's a great suggestion about offering alternate room requests. I'm glad to hear 4-days-out is a good time to fax. We are spending 3 days at VB followed by a week at WLV. This way I can fax both requests before we leave for Florida.

 

[BobH]

Only your first two requests will appear on your reservation paper, but I have been repeatedly told by member services that other requests show up on the computer but are not printed out. Anyone have any thought on this? Are the other requests actually considered seriously?

 

[spiceycat]

Last time I faxed by request (first time I tried this) I got just what I wanted - so I am faxing from now on. I always put in my request when I make my reservations at the 11 th month,but this is the first time in a very, very long time that I got exactly what I wanted. Even the building!!!!

 

[Boo Mc]

What's the fax number for requests? Thanks!

 

[spiceycat]

BWV - 1-407-939-5150
VWL - 1-407-824-3232

 

[yesdisneyfool]

I have gotten my wishes since 2000. Here is my letter going out at the end of this month. The fax number of the Wilderness Lodge is 407-824-3232.

Monday 4/29/2002 This Fax is 2 Pages


Old Key West Fax 407-827-7710
Attn: Room Assignor



Hello from the HOT (need the pool really bad) Southern State of Louisiana!

See Reservation #123-456-789-000 attached

We would like your help in securing the following accommodations for our special trip; can't wait less than 3 days until we come home.

We will be arriving on Wed 5/1/02 (after 10:30 pm) and departing on Sun 5/5/02.

We are treating our (going on) 14-year-old Daughter (Lindley) to a magical birthday stay and graduation gift in Mickey's World. Her birthday is on May 16th and she graduates from the 8th grade on May 17th .

If at all possible, may we request a Studio,
On the ground floor,
A Non-Smoking Smoke Free Room,
In Building 64, 63 or 62

Thank you so much for taking the time to make our wishes come true. We are looking forward to coming home again for our special vacation. We are always treated like family when we are in Disney. If you should need to reach me for anything, I can be reached at 504-xxx-xxxx from 7:00 - 3:00 CDT Monday-Friday and 504-xxx-xxxx any other times.

 

[JudithM]

Personally I've never felt the need to fax my reservation info ahead - at least not to OKW. I almost always get what I requested. I think the front desk CMs do a great job!