kcarp
I've been on the DIS for years and have seen very few negative reviews of Trail's End. Often, when asked about WDW restaurants that are"hidden gems", Trail's End usually appears in replies from one or more posters. Obviously, as with any buffet you can have a bad experience-- especially if you show up during a huge rush or at a late hour for that particular meal. Trail's End does not suit everyone but it sure has it's share of fans here on the DIS.
Yeah, I wish I could say it was a bad experience, but I was in FW for 17 days, and ate there several times, just didn't find it all that great. Oh well, people like different things, I guess.