damo
Proud Redhead
- Joined
- Jan 1, 2001
- Messages
- 37,841
Well, I gave guest services the heads up about what happened and Universal called my home today. I restated my story and they asked me to fax in my receipt for reimbursement. I told them that would not be necessary (more trouble than it's worth) that I just wanted to let them know the chicken was inedible. I truly think it can cause damage to other people with dental work like me.
I let them know that we were very satisfied with our trip otherwise and would be back in the future. I think the rep was actually stunned that I wasn't angry or anything. They must deal with attitudes quite a bit.
Anyhoo, it might not make a bit of difference but I spoke up and gave them my 2 cents.
Thanks for doing that! I think a lot of people complain on message boards but never actually let the establishment know of the problem. You did the right thing!