We were there December 9 and were on the package. I had assumed they would line people up outside the entrance then let everyone in at a certain time before it started so to play it safe we got there at 5:45 for a 7pm show. I was surprised that we were walking right in. The place was nearly empty! I knew my line would be on the right and there was a man there holding up a copy of my reserved ticket. I handed it to him and when we went to our area, another man showed us the two roped off sections and said to sit anywhere in the second section, the one on the left. There were only three people sitting in the whole area! We, of course, walked all the way down and took great seats in the second row. I sat next to the rope because it made it seem like we were closer to the middle of the arena, though I had thought from reading things here that the reserved section was going to be all the way over that you couldn't see but I felt the seats and the experience was great and well worth doing the package.