Family of 5 in a Cat 4 that sleeps 4?

[MarkLem]

..

 

[gonna go cruising]

I would call DCL reservations directly, give them the stateroom numbers and they will be able to tell you. It doesnt matter that they didnt reserve it for you, but you can give them your stateroom number and they can check on it for you. Its possible they will handle it for you also if it is a problem.

(800) 951-3532 should be able to get you to someone who can assist you.

 

[aprilgail2]

Originally posted by MarkLem
Did any of you 5 person families out there get booked into a Cat 4 room that sleeps 4 instead of 5?

Last night I started reading the "Passporter Field Guide to DCL". I just found out that's what happened to me (unless the field guide is wrong). The field guide lists all the rooms, their category, and how many people they sleep.

There are a lot of wrong listings in that passporter guide as far as how many each room sleeps, I would check with the travel agent but most likely it is just a mistake in the passporter....it had our room listed as a 3 person when it is really a 4 person too....

 

[MarkLem]

Thanks for th 800 phone number! Just called them and found out that my stateroom can sleep 5 (it has the extra bed in the wall that folds out if a family of 5 needs it)

This board comes trhough as usual!

 

[gonna go cruising]

That was alot easier than waiting on a travel agent too, wasnt it? I have been very impressed with their customer service at DCL.

I am glad it worked out well for you!

 

[vgaskin]

The first edition of the Passporter had incorrect amounts for the rooms, you can get the updated list on their website. We were in 8002 and it was listed as 4 and we booked 5, we had 5 and it was quite roomy. Getting to the veranda when the bed by the verandah is down is quite tricky though. If 5 are listed on your reservation, Disney will always have you booked into a room to fit you, you would only have a problem if 5 was not listed on your confirmation.

 

[MarkLem]

Yes the response and courtesy of the DCL rep was great! Some of the WDW CRO reps could learn a lesson from them.