Colleen27
DIS Legend
- Joined
- Mar 31, 2007
- Messages
- 24,187
This came from a TA friend:
Fantasmic Dining Package ends experiments; the solution is at hand
There has been much confusion and discussion for some time as Disney's Hollywood Studios has experimented with various changes to the process for those utilizing the Fantasmic Dining Package to enter the Hollywood Hills Amphitheatre. Since package cardholders were no longer admitted through the backstage gate next to Oscar's Super Service, confusion has been constant, with guests being told to arrive anywhere from 30-45 minutes before show time to 60-90 minutes before show time. Those arriving 60-90 minutes early would find that they could get better seating simply by staying with the masses and bypassing the reserved seating area for the package. Others would arrive to find that the reserved seating area was full and that they could only get admission for standing room only, or not at all. Communication in the entrance area was poor and inconsistent, and package holders would have to enter with the general admission guests and hope that they got up to the roped-off entrance to the reserved seating area.
Thankfully, the days of experimentation are at an end, and a solution is at hand.
Within the next couple of weeks, Fantasmic Dining Package guests will be asked to arrive at least 30 minutes before show time. While they will still enter through the main queue pathway, there will be a separate line to the right of general admission that will allow them easier access up to the reserved seating area regardless of how crowded the main queue is. The reserved seating area will not be opened up for overflow seating of general admission guests until there is 30 minutes or less until show time. With the separate queue to the reserved section, this will prevent cardholders from being blocked from arriving until their seats have been given away, as long as they arrive by 30 minutes before show time. Please remember, though, to allow at least five minutes to walk the lengthy queue, more for those who walk slowly.
Fantasmic Dining Package ends experiments; the solution is at hand
There has been much confusion and discussion for some time as Disney's Hollywood Studios has experimented with various changes to the process for those utilizing the Fantasmic Dining Package to enter the Hollywood Hills Amphitheatre. Since package cardholders were no longer admitted through the backstage gate next to Oscar's Super Service, confusion has been constant, with guests being told to arrive anywhere from 30-45 minutes before show time to 60-90 minutes before show time. Those arriving 60-90 minutes early would find that they could get better seating simply by staying with the masses and bypassing the reserved seating area for the package. Others would arrive to find that the reserved seating area was full and that they could only get admission for standing room only, or not at all. Communication in the entrance area was poor and inconsistent, and package holders would have to enter with the general admission guests and hope that they got up to the roped-off entrance to the reserved seating area.
Thankfully, the days of experimentation are at an end, and a solution is at hand.
Within the next couple of weeks, Fantasmic Dining Package guests will be asked to arrive at least 30 minutes before show time. While they will still enter through the main queue pathway, there will be a separate line to the right of general admission that will allow them easier access up to the reserved seating area regardless of how crowded the main queue is. The reserved seating area will not be opened up for overflow seating of general admission guests until there is 30 minutes or less until show time. With the separate queue to the reserved section, this will prevent cardholders from being blocked from arriving until their seats have been given away, as long as they arrive by 30 minutes before show time. Please remember, though, to allow at least five minutes to walk the lengthy queue, more for those who walk slowly.
