suzannekelder
Earning My Ears
- Joined
- May 12, 2010
- Messages
- 49
Just had a lengthy conversation trying to cancel my F! package for september.
1st the original cm who booked it told me there was no surcharge for the package and we could order ala carte.
2nd i learned on these boards there is a set package price approx $38, which i would consider to be pretty much the same as a surcharge.
3rd so i decided to cancel, the new cm i got on the phone kept me on hold for about 20 minutes, even though i was cancelling, because she thought it was a buffet and didn't understand the ala carte thing.
Could someone please clarify, is it a buffet or set menu? and the price... thanks
1st the original cm who booked it told me there was no surcharge for the package and we could order ala carte.
2nd i learned on these boards there is a set package price approx $38, which i would consider to be pretty much the same as a surcharge.
3rd so i decided to cancel, the new cm i got on the phone kept me on hold for about 20 minutes, even though i was cancelling, because she thought it was a buffet and didn't understand the ala carte thing.
Could someone please clarify, is it a buffet or set menu? and the price... thanks