here's a generic question: under what circumstances can you get sw to extend the timeframe to use the ttf? i called to get a refund for flights that were booked at one price then got lowered so i never cancelled the flights just rebooked at the lower rate and they said no refunds since it was a non refundable flight. i would rather not have to use the ttf by may 8 and don't really want to try to sell the credit to someone.
any advice?