I can tell you from my own experience that confrontation is hard. I grew up with parents who would argue but never resolve issues. The issues just get swept under the rugs. Because of that, I still hurt deep down. So as I matured, I have tried to bring issues up with people. But I've had to learn that skill. It is still not easy for me. I have a very wonderful and patient DH who reminds me that we need to resolve issues. He would say, "let's get past the hurt and get on with loving each other." So perhaps the people you're dealing with just has a hard time bringing issues up. I would gently ask if anything is wrong and if so, then can you talk. If they don't want to talk, then say that you'll wait until they are ready.