I'm sure it's been mentioned 100 times here, but we had another LL "learning experience" today with Rise.
Rise was glitchy, so they made our ILL good for the day whenever it came back up. This is not crystal clear in that the return time disappears on the app, indicating that it is good for the day (I believe). We had to leave so we talked to the blue GET people to get our money back. Pretty simple, This was to be our second time on Rise so not a heartbreaker, but this was the 3rd major attraction to be misbehaving on our trip.
Rise was glitchy, so they made our ILL good for the day whenever it came back up. This is not crystal clear in that the return time disappears on the app, indicating that it is good for the day (I believe). We had to leave so we talked to the blue GET people to get our money back. Pretty simple, This was to be our second time on Rise so not a heartbreaker, but this was the 3rd major attraction to be misbehaving on our trip.