Everything Genie, Genie+ and Individual Lightning Lane - Please Read Posts 1-7

[jelona]

I have a question! Not sure if it was covered before in this thread. I heard it's better to just do the whole party whenever you're trying to get sought after rides. All the strategies and tips I've study on genie+ said when you go to pick who is going to ride your party, it can take too much time and you lose your time slot. TOT(my fav) books up fairly quick from looking at the tip board this past month. I have a party of 9 that will be with me. Only about 4 of us will ride any thrill rides. So i'm wondering can we delete/edit their genie+ time once we book it since they won't ride? or do we have to make them tap in and just not ride? I hate to hold up the other 5 from doing something because I'm trying to get a popular ride in.

 

[magickingdomprincess]

Just to clarify….you are able to book a future LL for a ride when it is currently down? Thank you.

Yes, it allowed me to. I didn't immediately receive the Anytime LL, it took a few minutes. Also, in the meantime I thought it didn't 'work' so I tried to cancel but the cancel button wasn't available. Then I got a notice about the anytime LL.

I'm just back from a successful 3-day trip where I think I did really well maximizing the value of Genie+. This board helped a lot but there was one scenario that I was not prepared for and don't think it is covered in the first few posts. Experience Redemptions.

Here are things I learned from the Guest Experience Team (blue umbrella people) in the park.

• When a ride breaks down or closes for weather during your Genie+ window you will automatically receive an Experience Redemption that you will be able to see on you Genie My Day tab.
• The Experience Redemption will be valid for the same park on the same day as the ride that broke or went down. I think the Guest Experience can override this but I'm not 100% sure.
• There will be a link on the Experience Redemption that will tell you which rides it is good for, usually the top tier rides will be excluded.
• You don't have to do anything to use your Experience Redemption, just go up to any applicable ride at any time and tap in! (This is the part that I didn't know). It even works at rides that you have already ridden using Genie+.
• If you have a Genie+ scheduled, make sure to use your Experience Redemption BEFORE you tap into your next normal Genie+, otherwise you will lose it.

I could see a strategy of seeing dark clouds and booking a Genie+ for an outdoor attraction to increase your odds of getting an Experience Redemption.

This is my understanding, anyone with experience with this process please correct anything that I may have got wrong. I hope this helps!

I think once you are in your window for your next normal Genie+ you have basically lost your Experience Redemption but this seems like a good question for the blue umbrella people.

I don't think the last point is quite accurate. We had a normal LL for BTMR scheduled when we had our Experience Redemption. I made sure we were within our BTMR time when we scanned in, and it did NOT take away the ER. We used it later at PotC. We could have used it at BTMR again but my family didn't want to ride again for some reason.

 

[g-dad66]

Just want to make sure I have this right: Park Reservation for AK ( regular opening 8AM), hopping to HS (regular opening 8:30AM). Buying G+ and trying for TOT first - I know this will give me a time after 2PM. Will the time to make my second G+ be 10:30? That's how I read the first posts here. Or am I wrong and it will be at 10:00AM because my park reservation is at AK?

I have not had first-hand experience with this, but several postings on this thread from reliable posters have said that it's the park which you make your first LL for (not the park you have the reservation for).

So in your example, it would be 10:30.

 

[LindaOwl1]

thank you g-dad66.

 

[Neverbeast]

Yes, it allowed me to. I didn't immediately receive the Anytime LL, it took a few minutes. Also, in the meantime I thought it didn't 'work' so I tried to cancel but the cancel button wasn't available. Then I got a notice about the anytime LL.



I don't think the last point is quite accurate. We had a normal LL for BTMR scheduled when we had our Experience Redemption. I made sure we were within our BTMR time when we scanned in, and it did NOT take away the ER. We used it later at PotC. We could have used it at BTMR again but my family didn't want to ride again for some reason.

Molly on all ears has done this several times so I think that’s right. It sounds like an experience redemption is sort of outside the G+ system- if you get one for your last booked LL you can immediately book another and it doesn’t count against being able to book again for the ride you lost your initial G+ Ride for. It sounds like it operates in a sort of parallel queue right that doesn’t abide by the other G+ booking or redemption rules.

 

[DaviVascaino]

can my wife be logged in the same account at the same time on her phone so we can try to get ILL and genie plus at the same time? like getting ROTR and tower of terror at 7 am?

 

[scrappinginontario]

can my wife be logged in the same account at the same time on her phone so we can try to get ILL and genie plus at the same time? like getting ROTR and tower of terror at 7 am?

Yes.

 

[midwestdee]

I think once you are in your window for your next normal Genie+ you have basically lost your Experience Redemption but this seems like a good question for the blue umbrella people.

We had this happen 2 days in a row - late afternoon, early evening awarded Experience Redemption- we weren’t interested in using it that day so both times we went to blue umbrella people and asked nicely if it could be moved to the next day and they did - we were a party of 6. One time only 4 of us were actually affected by the ride being down but he gave all of us an Experience Redemption for the next day.

 

[vinotinto]

Is “no prepurchasing” the only change that was done on June 8th?

As long as you have a ticket and park reservation, you can do G+ and LL (even with tickets older than 5 years)?

 

[midwestdee]

Is “no prepurchasing” the only change that was done on June 8th?

As long as you have a ticket and park reservation, you can do G+ and LL (even with tickets older than 5 years)?

Yes. For example, if you have APR for July1 and a ticket - any time after midnight July1 you can purchase Genie+ for that day. I suggest doing it by 6:30 A.M. even though you can’t make picks until 7 - thousands of people will be purchasing Genie+ as 7 approaches- the system seems to overload. The ILL is purchased and done in one feel swoop. Many people say Apple Pay processes quicker for ILL and that’s what I chose to use last week.

 

[cb526]

Can an experience redemption from a LL that was cancelled at my first park be used at my second (hopper) park? It sure stinks if it can’t be and I’m there on a hopper ticket.

 

[dmunsil]

Can an experience redemption from a LL that was cancelled at my first park be used at my second (hopper) park? It sure stinks if it can’t be and I’m there on a hopper ticket.

Typically it will list a bunch of attractions it's valid for, and they will all be in the same park as the attraction that went down originally. The intent is for you to use it in the same time frame as the attraction you missed, or to hang on to it to try to ride the missed attraction later.

That said, if you went to guest relations, they might be able to convert it into a multi-attraction pass for a different park. Better to try that before you leave park #1, though.

 

[southcarolinagirl]

Just to confirm, if I am going to Epcot in there morning, and I book a LL for ride there for say 8:30am and tap in at 9:00, when can I make another LL at DHS when it opens at 10:30? Can I make one as soon as I ride or do I have to wait til 10:30?

 

[Neverbeast]

Pretty sure you can book the DHS ride right after you tap in but it won’t offer you any times before 2pm since you’re hopping.

 

[Tom_E_D]

Just to confirm, if I am going to Epcot in there morning, and I book a LL for ride there for say 8:30am and tap in at 9:00, when can I make another LL at DHS when it opens at 10:30? Can I make one as soon as I ride or do I have to wait til 10:30?

DHS has been opening at 8:30; 10:30 is when the 2-hour rule would apply to DHS. As long as the second park (DHS) is open, I'm pretty sure that you can book your second G+LL at that park right after tapping in to your first G+LL at the first park (Epcot). I seem to remember reading one post (likely in another thread) from someone who was unable to book their second G+LL in a second park after tapping in early at the earlier-opening park (AK, if I remember correctly). They surmised it was because the second park hadn't yet opened. They instead booked a second G+LL in their first park and were able to book one in their second park (which had since opened) after tapping into that. Admittedly, that's second hand knowledge. I haven't done it myself.

 

[southcarolinagirl]

Thanks everyone!

 

[HeiHei2018]

GENIE+

Acronym: G+

Basic Information:
- Genie+ is available at a cost of $15/person/day.

- If unable to purchase online, call 1-407-939-4357.

- Genie+ is independent of Individual Lightning Lane (ILL$) attractions. You do not need to purchase Genie+ to purchase ILL$. You do not need to purchase ILL$ to purchase Genie+.

- Genie+ can be purchased in advance for entire length of stay although there is no reduction in cost to add it to entire stay. It is still $15/person/day.

- Genie+ can be added for select days. To do this, G+ must be added anytime from 12:00:00AM forward, the day you wish to add it.

- There are known glitches when an AP wishes to purchase G+. They do not always happen. Please see Genie+ for Annual Passholders post for explanation and workarounds if you encounter challenges.

- Purchasing Genie+ for anything less than length of ticket cannot be added in advance. It must be added each day a guest wishes to purchase it.

- Guests at Disney resorts and guests not staying at Disney resorts can make their first Genie+ LL booking at 7:00 am.

- All guests (onsite and offsite) are eligible to book their first LL at 7:00 am. This can be done from any location, as long as you have a park reservation and park ticket for the day.

- Genie+ is part of the MyDisneyExperience (MDE) app. Look for the purple band with white lettering which says, 'Get Disney Genie+ for Today'.

- Genie+ is one of two ways to get access to Lightning Lanes (LL) (formerly known as Fast Pass Lane). Second way is Individual Lightning Lane purchases. (see next post)

- Genie+ gives access to Lightning Lanes (LL) for all attractions except two of the most popular attractions in each park.

- Genie+ allows guests only one Lightning Lane (LL) access per attraction, per day. (e.g. Using LL for Haunted Mansion (HM) means additional HM rides can be accessed via standby line only.)

- Booking is done through the Tip Board portion of the app. Each attraction shows the next available LL time. You can only book the next available time.
View attachment 641056

- Before booking, you can refresh the Tip Board to see if the next available time changes.

- TIME CAN CHANGE AFTER FIRST CLICK OF BOOKING: After clicking on Book Experience, the time may now show something different from what was showing when you clicked on Book Experience (typically a later time), so BE ATTENTIVE before clicking Confirm.

- Once confirmed, the selection cannot be modified to a different time. In order to make any change, you must cancel the booking and do a new booking for the next available time or a different attraction.

- BOOKING ELIGIBILITY: You become eligible to book another LL EITHER (1) after 2 hours (2 hours after park opening if the booking was done before park opening), OR (2) after double-tapping into the MOST RECENTLY BOOKED LL, whichever comes first.

- If you try to book an LL when you are not eligible, the app will tell you what time you are next eligible.

- If an attraction goes down during the time which you hold a Genie+ LL booking for, you will be automatically given an 'Anytime LL' pass that is good for most non-ILL$ G+ attractions from that time until park closing.

Thanks for moderating such a great thread. I think post #2, bullet four needs to be updated now that advance G+ purchase has been discontinued. thanks!

 

[VeronicaZS]

Can an experience redemption from a LL that was cancelled at my first park be used at my second (hopper) park? It sure stinks if it can’t be and I’m there on a hopper ticket.

The Guest Experience Cast members (blue umbrella people) can help with this. I'm not sure if they will do it every time but when I made the request they happily obliged and changed my AK redemption to MK.

 

[scrappinginontario]

Thanks for moderating such a great thread. I think post #2, bullet four needs to be updated now that advance G+ purchase has been discontinued. thanks!

Thanks! Had meant to do that when the change happened and forgot. Updated now.

Appreciate you mentioning it @HeiHei2018.

 

[ilovetotravel1977]

For ILL$, how to you set up payment? Do you have to have a credit card pre-loaded before you start searching?