Last September, my wife, sister and I went to Euro Disney and had three top nights there.
As we waited in the so-called departure lounge upstairs in the station my sister suddenly got a very bad nosebleed, so bad, it just wouldn't stop.
A member of their staff approached us and asked if they could help, in where, I requested a First Aider, in which, they hadn't a clue what I was on about.
I, therefore requested tissues and cotton wool - but still they were clueless. Thankfully a fellow traveller assisted us with tissues and wet wipes.
My sister now getting very stressed out some 15-20 minutes after this first occured looked likely not be boarding the Eurostar which was to depart in half an hour's time. The blood was still pouring.
Three other members of the Eurostar team now suddenly arrived in the departure lounge, noticed my sister in a bad way, but totally ignored her.
It was time to sort the matter out and I politely asked if we can have a doctor - but, this seemed too much to ask, because the staff were more interested in the boarding process which was due to start. Instead they asked me to go downstairs to the enquiry office and ask for one myself!!!
Hard to believe eh?
When I got down there, the bloke in the office's English was even worse than my French - in other words, - dreadful. He hadn't a clue what I was on about and then saw the mass of dried blood on my hands and freaked out. It was here he contacted what I thought was the doctor.
Five minutes later upstairs, we finally got assistance - but, not from a doctor, but someone from the station who supplied a sodding bandage!!!
I did lodge a complaint against them afterwards by telephone and in writing, but got nothing back in return.
Just thought I'd share this story with you. Apart from this event - everything else was great!!!
As we waited in the so-called departure lounge upstairs in the station my sister suddenly got a very bad nosebleed, so bad, it just wouldn't stop.
A member of their staff approached us and asked if they could help, in where, I requested a First Aider, in which, they hadn't a clue what I was on about.
I, therefore requested tissues and cotton wool - but still they were clueless. Thankfully a fellow traveller assisted us with tissues and wet wipes.
My sister now getting very stressed out some 15-20 minutes after this first occured looked likely not be boarding the Eurostar which was to depart in half an hour's time. The blood was still pouring.
Three other members of the Eurostar team now suddenly arrived in the departure lounge, noticed my sister in a bad way, but totally ignored her.
It was time to sort the matter out and I politely asked if we can have a doctor - but, this seemed too much to ask, because the staff were more interested in the boarding process which was due to start. Instead they asked me to go downstairs to the enquiry office and ask for one myself!!!
Hard to believe eh?
When I got down there, the bloke in the office's English was even worse than my French - in other words, - dreadful. He hadn't a clue what I was on about and then saw the mass of dried blood on my hands and freaked out. It was here he contacted what I thought was the doctor.
Five minutes later upstairs, we finally got assistance - but, not from a doctor, but someone from the station who supplied a sodding bandage!!!
I did lodge a complaint against them afterwards by telephone and in writing, but got nothing back in return.
Just thought I'd share this story with you. Apart from this event - everything else was great!!!
to the DLP board! 
what a terrible experience 
both my eldest and youngest DDs suffer badly with nosebleeds so I understand just what it's like. Just what were you supposed to do with the bandage, wrap it around your sister's head like an Egyptian mummy???? 
And I find it incredible that your complaints have just been ignored. 
