Emerald Choice?

Jen in MA

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Joined
Mar 9, 2000
Messages
244
Hi,

I'm a little confused. We have a compact car reserved from National. We also just joined EC for free with our DC membership. From what I have read on the DIS, we should be able to bypass the counter and go straight to the compact aisle... right? But when we called National, we were told we could not bypass the counter unless we had a mid-size car or larger reserved??!?!!? Help... I am confused! :confused:
 
I had EC for an SUV in Orlando Airport and just went to the SUV row and picked the nicest one they had. Gave the reservation and the Disney Club codes and was out of there in minutes. I don't think you have to go to the counter just go the the car type row you have reserved and go to the check out gate.
 
You'll be fine going to the aisle. We reserved a luxury car (with Emerald Choice) and had our choice of two Buick Park Avenues on the luxury aisle. We were out of the garage within minutes, and on our way to Disney!
 
I think the key thing is that you are getting a compact car. For that you need to go to the counter. You can't even enter any other option on the National EC website reservation page for a compact. Intermediates and up can go straight to the EA to get their vehicles.
 

It's a bummer, but the person on the phone was right..compact car means going to the counter : (
 
I just wanted to thank everyone for their replies... I am officially unconfused now :)
 
Hi,

We just got back Tuesday, and rented a compact car from National. You do have to stop at the counter - but it wasn't too bad...no one in line at 10:30 on a Monday morning. We did have a tough time with the person we dealt with at the counter, though (see below). We then went out and picked a car from the "compact" row...which had two cars in it - one of which was being taken by another family! So there wasn't much of a choice. Hopefully, you'll have better luck!

Just a quick warning about the problem we had with the person at the desk.
I had made my reservation first, with DC and a coupon for a free weekend day. Then I realized that I had made the reservation in my name, and I usually like to navigate and let DH drive, so I then joined EC (free with DC), because with EC, you don't have to pay for an extra driver. After receiving my EC card, we called the EC phone number and had them note the EC # on the reservation (we didn't want any changes as we had gotten a good rate, and didn't want to lose that). We were told by the person from EC that just noting the EC # on the reservation would be good enough, and we would be covered so DH could drive. Well, the lady at the counter started off by telling me that because I made the reservation with a "leisure discount", the EC did not apply and I'd have to pay $5.95/day for DH to drive. I argued a little, and then let it drop - figuring I'd drive out, and then let him drive. It was really stupid, because we decline all coverage and go under our own insurance - but she insisted that if he drove, he wasn't covered or something like that - which made NO sense.
Anyway - I drove to Tampa (we went to see a few spring training games before going to WDW), and then I got mad. We called the EC phone # again, and they told us DH was covered...EC# was clearly on the paperwork. They suggested we call MCO National again, which we did, and spoke to a manager, who also told us DH could drive.
So, this lady got us all riled up for nothing.

Hopefully this will save one person from going through what we did - next time, I would insist on talking to a manager right away.

Hopefully, I helped you get a little less confused on the process for the compact cars!

Tigger 22
 
/
i'm getting ready to worry about a similar situation.

i'm the planner, i signed up for Emerald Aisle, i made the reservation in my name,
NOW in hindsight i'm thinking my DH will be driving mostly, NOT ME.
so are you saying with this EA membership my DH should be covered as well?
i don't recall putting his driver's license info on anything...

i will call the 800# but i was so glad to read your post.

14 days!!!
 
With the Emerald Club, you do not have to pay for an additional driver. I did not give
DH's driver's license info. Without EC, they were going to charge around $6/day for him to drive.

Have a great time - wish I was going back!

Tigger22
 














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