emailing guides

[donkortajr]

Is it ever possible to email your guide, or must it always be by phone? is seems like having to contact them by phone always would take them away from new sales.

 

[rock_doctor]

Some guides do use email but most do not. Ours told us Disney prefers that the guides not use email. Call your guide and ask what his/her preference. I prefer email as i have a paper record but i assume this is also the reason Disney does not want them to use email...

 

[Sandisw]

Mine does communicate via email, but only for simple questions, not related to price or promotions.

However, if I have a general DVC question, he will answer me. If it is something that he doesn't want to put in writing, he will simply respond via a phone call.

What I like about it is that I can send my questions when I have time, knowing full well he will follow up with a phone call when he is free. It makes it easy on my schedule, especially if I think of something on his days off, or during the day when I am working and can't place the call.