Ebates 20% back for Orbitz tickets

I got my rebate and magic code but when I went to link the ticket it said I needed to call a number because it had already been linked to an account??? This happen to anyone???
 
I got my rebate and magic code but when I went to link the ticket it said I needed to call a number because it had already been linked to an account??? This happen to anyone???

Yes, this happened to me, too. I almost called and then I checked MDE account again and they showed up. I guess it takes a couple of minutes to process or something. I think I logged out, gave it 15 minutes and logged in and they were there.
 
Hey, guys. I'm new to the boards so, forgive if this has been addressed already.... I know the 20% promotion through ebates is now gone, but I saw there was a current 10%, however, when I search their site I only see 4% cash back for activity reservations. :surfweb: I appreciate your help!

Keep checking periodically because it might go back up to 10% soon.
 
Purchasing the tickets from Orbitz through ebates is a good deal but you really need to know your dates and not need to change or cancel them. I found this info out after I made my purchase and got my voucher emailed to me.

I put in my exact dates of travel. We will be in Orlando for 3 weeks and those are the dates I used. I should have extended my dates just in case I would have to change my vacation dates, but now it's too late.

Buying Disney tickets is fine through Orbitz because there is no "Valid Dates" listed on the voucher except expires 14 days from first use, but for Universal and SeaWorld there are valid dates, the dates you entered as your travel dates.

A voucher from Orbitz for Universal or SeaWorld can't be changed, cancelled or refunded once the voucher is issued. If a voucher is lost, it can't be reprinted or replaced.
 

I've got a couple of emails going with ebates. They asked me to forward them the actual email confirmation and then they asked for the amount before taxes and fees. I gave them all that info and this is their last response:

Dear Rob,

Thank you for sending along this information. We have submitted an inquiry to the store regarding the reporting of this purchase, and will notify you as soon as we have information to pass along.

Ebates relies on our stores to report your order to us so that you can earn Cash Back. We cannot credit an account until the store notifies us that a purchase has been made and that Ebates will be paid for this purchase.

Please keep in mind that it can take some time for the store to respond and we will be sure to let you know as soon as they do. Most inquiries are resolved within 10 business days, though some do require more time (Up to 45 days).

If you have any further questions, comments or concerns please let me know and we would be glad to assist you further.
 
I've got a couple of emails going with ebates. They asked me to forward them the actual email confirmation and then they asked for the amount before taxes and fees. I gave them all that info and this is their last response: Dear Rob, Thank you for sending along this information. We have submitted an inquiry to the store regarding the reporting of this purchase, and will notify you as soon as we have information to pass along. Ebates relies on our stores to report your order to us so that you can earn Cash Back. We cannot credit an account until the store notifies us that a purchase has been made and that Ebates will be paid for this purchase. Please keep in mind that it can take some time for the store to respond and we will be sure to let you know as soon as they do. Most inquiries are resolved within 10 business days, though some do require more time (Up to 45 days). If you have any further questions, comments or concerns please let me know and we would be glad to assist you further.

I got the same email. Orbitz quotes the ticket prices with taxes included, right? I sent them a screen shot of the ticket prices. Don't they give you the rebate base on total spent? Didn't understand why they asked for pretax/fee amount.
 
I got the same email. Orbitz quotes the ticket prices with taxes included, right? I sent them a screen shot of the ticket prices. Don't they give you the rebate base on total spent? Didn't understand why they asked for pretax/fee amount.

Yes I don't see a breakdown of tickets vs tax and fees. If you go directly to disney's site, you can get the prices of pre-tax ticket prices if it comes to that. For now, I just broke down what Orbitz charges for the adult tickets and kid tickets.
 
Yes I don't see a breakdown of tickets vs tax and fees. If you go directly to disney's site, you can get the prices of pre-tax ticket prices if it comes to that. For now, I just broke down what Orbitz charges for the adult tickets and kid tickets.

Yea. I bought 2 adult tickets on my husband's account, and it was credited right away so no problems. I bought 3 adult 5 day tickets on mine, and nothing. So I have been emailing back and forth too. I only split up the order because I was using my debit card, and it wasn't authorize that much at once. So I bought two on his and three on mine. But I logged out and logged back into mine and all that good stuff. I can see the shopping trip, but no check mark beside it. Hopefully ebates is not hard to deal with and honors the 20%.
 
:thumbsup2 Exactly why I chose not to try this deal. The fine print states no changes or refunds, and since you have to input a date when you will pick up, I couldn't risk it. My dates are too far out to know for sure yet....:thumbsup2 If I had sure dates cloer in, I would have done it.....



Purchasing the tickets from Orbitz through ebates is a good deal but you really need to know your dates and not need to change or cancel them. I found this info out after I made my purchase and got my voucher emailed to me.

I put in my exact dates of travel. We will be in Orlando for 3 weeks and those are the dates I used. I should have extended my dates just in case I would have to change my vacation dates, but now it's too late.

Buying Disney tickets is fine through Orbitz because there is no "Valid Dates" listed on the voucher except expires 14 days from first use, but for Universal and SeaWorld there are valid dates, the dates you entered as your travel dates.

A voucher from Orbitz for Universal or SeaWorld can't be changed, cancelled or refunded once the voucher is issued. If a voucher is lost, it can't be reprinted or replaced.
 
:thumbsup2 Exactly why I chose not to try this deal. The fine print states no changes or refunds, and since you have to input a date when you will pick up, I couldn't risk it. My dates are too far out to know for sure yet....:thumbsup2 If I had sure dates cloer in, I would have done it.....

I think for those of us who are staying at a Disney resort and able to link the reservation to our Disney experience reservation, the dates aren't really an issue.
 
For those who are still waiting for the cash to post, I'd be curious to know whether Ebates automatically credited the 20% or if they only tried to give back the 4%. I sent them the 7 day "Where's my cash?" message but I'm still waiting to hear back from them.
 
For those who are still waiting for the cash to post, I'd be curious to know whether Ebates automatically credited the 20% or if they only tried to give back the 4%. I sent them the 7 day "Where's my cash?" message but I'm still waiting to hear back from them.

If they try and do only the 4%, I have the screenshot with timestamp showing they were offering 20% that day.
 
For those who are still waiting for the cash to post, I'd be curious to know whether Ebates automatically credited the 20% or if they only tried to give back the 4%. I sent them the 7 day "Where's my cash?" message but I'm still waiting to hear back from them.

I have used ebates for a while now, and they have never tried to give me a lower percentage. I don't think that you'll have a problem. They have also always come through when I've sent a "Where's my cash?" message. Hope this helps you feel better :) Good luck!
 
Wow can't believe so many are having issues. This was my first time using Ebates and bought my tickets, got my check mark and then got my pending refund amount all within 4 days.

Hope the rest of you get your issues resolved quickly.
 
Could be slightly off topic. I bought tickets at Orbitz using this great deal and I am try to setup MDE now.

I booked my hotel at a Walt Disney Resort for Aug'14, and I already linked my hotel reservation and park tickets at MDE.

However when I try to add FastPass+ at MDE I was getting the following message.

"In order to select FastPass+ experiences, party members must have a valid ticket and be within at least one party member's FastPass+ selection window."

Would appreciate if anyone can shed some light on this. Thanks!
 
Could be slightly off topic. I bought tickets at Orbitz using this great deal and I am try to setup MDE now.

I booked my hotel at a Walt Disney Resort for Aug'14, and I already linked my hotel reservation and park tickets at MDE.

However when I try to add FastPass+ at MDE I was getting the following message.

"In order to select FastPass+ experiences, party members must have a valid ticket and be within at least one party member's FastPass+ selection window."

Would appreciate if anyone can shed some light on this. Thanks!

Your window would be 60 days out.
 
For those still waiting on your Orbitz rebate from Ebates like me, this was posted on their FB page last night. I sent them an email this morning.

Waiting on 20% Cash Back on Orbitz Activities from Ebates? Send us a message to facebookhelp@ebates.com. We'll be fully staffed on Monday morning Pacific Time and we are here to help. It's not required to post a message here. Please just send me an email, and we'll find out the status for you. Have a nice night.
 
For those still waiting on your Orbitz rebate from Ebates like me, this was posted on their FB page last night. I sent them an email this morning.

Waiting on 20% Cash Back on Orbitz Activities from Ebates? Send us a message to facebookhelp@ebates.com. We'll be fully staffed on Monday morning Pacific Time and we are here to help. It's not required to post a message here. Please just send me an email, and we'll find out the status for you. Have a nice night.

Thanks. I'll give it a shot.
 
For those still waiting on your Orbitz rebate from Ebates like me, this was posted on their FB page last night. I sent them an email this morning.

Waiting on 20% Cash Back on Orbitz Activities from Ebates? Send us a message to facebookhelp@ebates.com. We'll be fully staffed on Monday morning Pacific Time and we are here to help. It's not required to post a message here. Please just send me an email, and we'll find out the status for you. Have a nice night.


You beat me to it :)

I would suggest people to contact their facebook help page. It seems they can take care of your issue quicker if you still did not get your rebate yet.

facebookhelp@ebates.com
 
Does anyone have the customer service e-mail for Orbitz? I have my voucher and everything but I want to link MDE to the tickets because are going 3/21/3/25 and I would like to book my fp+. I looked on the website and didn't see it. Or should I just try to call them?
 












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