I was actually watching for a mail from them too, especially since they are now taking and confirming e-mail addresses on the phone at CRO. I had a deposit due today, and last time I got an e-mail a few days before but didn't this time.
Got through very quickly this morning - girl seemed kind of nervous, but I was doing simple things (paying a deposit, giving ME flight info) and went easy.
N.E.D.