lgjjp said:I HATE my dyson! I've had it for 5 yrs and the only reason I kept it that long was because it was still under warranty. It spent more time at best buy being serviced than it did at home with me. Maybe we just got a dud vacuum but best buy refused to replace it. they did tell me that they get more dysons come back for service than any other vacuum they sell. My neighbor has the same one I do and they don't like it either. My warranty is now up so the next time it quits working into the trash it will go.
Not sure what problems you've had but I will say that the reason we have ours is because my mother bought it and it "broke." She took it back to Costco, it was replaced and the new one "broke" also. She called Dyson and after not being able to figure out the problem they sent her a new one so she had this "broken" one and a brand new. The new one "broke" also. Turns out there is a safety setting and when the fringe on the area rugs was being vacuumed it shut itself down. It was an easy fix just pushing a button but it took someone who had experience (not even a Dyson rep) to let her know about the feature. Since we now know about this thing neither she nor I have had any problems with them.