DVC wake up

[lovin'fl]

Okay. It's been my experience that an actual conversation between two people is more effective than a 2"x2" piece of paper, especially when getting the employee name. Clearly your mileage varies.

Look at BWV all you want. DVC check in time starts at 4 PM, and checkout is up to and including 11 AM exactly.

You shouldn't get a room prior to 4 PM. DVC units are two to four or more times larger than resort rooms. They have, at minimum, kitchenette if not full kitchens, including appliances. Many have multiple bathrooms. Most have washers and dryers. It takes longer to clean a DVC unit than a resort room.

It's not that they want you out early. They want to be able to start cleaning the units as early as possible, and if the departing guest doesn't provide any update on actual room-clear time, well, the housekeepers aren't psychic. They have to find out somehow, and knocking seems efficient.

Members dissatisfied with the previously advised check in and check out times should probably express that displeasure directly to Member Services.

Wow. I am well aware check in is at 4 and I don't expect them to have me a room ready prior. I am not entitled. But, say we come in via ME and are dropped off at BWV at noon...I go see the desk to let them know I have arrived. I never complain or moan or get nasty or demand a room right away... just want to check in as that's what you do when ME brings you to the resort. But every time at BWV I get snarky attitude from desk. Yet they send housekeeping to knock on my door at 8am on check out day. When check out is at 11. You see how that doesn't mesh up. They don't need to be psychic when check out is 11 not 8, not 9, not 10. And if they can't get all those big DVC units cleaned by 4 then they need to hire more housekeeping staff. My BWV dues sure have gone up drastically enough to cover that.

 

[ols386]

For DVC it is 4. Largely because DVC members are slobs.

Oh ok. I was referring to non-DVC rooms. Why would you make such a statement about DVC members? You don't have any way of knowing if they are slobs or not.

 

[_auroraborealis_]

Oh ok. I was referring to non-DVC rooms. Why would you make such a statement about DVC members? You don't have any way of knowing if they are slobs or not.

I am a dvc member. And it seems like an okay number are based on the amount of trash and pool towels that come out of some rooms at checkout.

 

[Jennasis]

I am a dvc member. And it seems like an okay number are based on the amount of trash and pool towels that come out of some rooms at checkout.

I'm a DVC member too. Since trash and towels only get taken out every 4th day it would make sense that at check out there would be a lot of it.

 

[wilkeliza]

Did you tell them you weren't leaving until 11am?

Yep. That's why we stopped at management on the way out. It is the only time they have been that crazy about it so it was probably a one off CM who didn't last very long.