You've hit a sore point with me. Not only did I receive nothing, which wouldn't have been a problem. But the problem was that I'd been promised by the desk I went to that I'd get Fast Passes. She even wrote it on my invitation. After we bought, I called our guide, told him when our trip was, and reminded him he still owed us the Fast Passes. Guess what? Still no fast passes from him. Don't promise what you won't deliver.