I did the phone one in mid-April. I received a call after I saw a thing on
MDE. It popped up and I filled something out and they called. I spoke to rep, watched video link he sent, talked to him again and was then told how to receive FPs by going to DVC kiosk at any park. The phone one was no more than one hour combined.
When we went to kiosk in MK by Space Mountain to get FPs linked to MB that is when CM said we could do in person one since it had been over 90 days. He asked my son how old he was, what he did and said he could do presentation also. My son is 20. They picked us up backstage at Epcot, drove us to Polynesian, gave us tour information and drinks. We then received gift cards and FPs were linked. Then they took us back to Hollywood Studios. That took 90 minutes- we did mid-day on our second park day in August.
We thought we only got 3 between us for the on-site presentation which was fine. We had an issue with them linking so we went to Guest services in Epcot on our last day. There we were told there were 3 more that weren’t linked correctly from my son so we did each receive 3 for our party.
So my experience was for 2.5 hours we got 9 FPs and $200– the FPs had some restrictions like FOP and Navi and a few others. So we had those plus our daily ones to use. We also had a CM at EMM walk up and give us two paper FPs to use on rides in MK for a group up to 6. We rode Splash and BTMRR with those with two different families.
Is this the norm on DVC FPs?? Idk but it was our experience in August.