DVC Point Charts for 2011 - Post chart release discussion begins on Pg 14

[tjkraz]

I am pretty sure they are changing the charts again and don't to hear us complain so they wait till the very last moment.

You may well be correct. And in this case, complaints are irrelevant. Reallocations should be based upon historical trends so it doesn't really matter whether people personally like the changes or not.

 

[Maistre Gracey]

You may well be correct. And in this case, complaints are irrelevant. Reallocations should be based upon historical trends so it doesn't really matter whether people personally like the changes or not.

Of course technically you are correct, but from a practical side why is DVC just reallocating now? Have the historical trends changed drastically in the last two yesrs, but remained constant for the first 15?
Or were they just too lazy to tweak the points gradually over the first 15 years?

Point is that it seems weird to me that everything is fine for 15 years, then (probably) two major reallocations in a row.

MG

 

[Chuck S]

Of course technically you are correct, but from a practical side why is DVC just reallocating now? Have the historical trends changed drastically in the last two yesrs, but remained constant for the first 15?
Or were they just too lazy to tweak the points gradually over the first 15 years?

Point is that it seems weird to me that everything is fine for 15 years, then (probably) two major reallocations in a row.

MG

Perhaps DVC did see a realtively recent occupancy/demand shift because of the lousy economy and increasing travel costs. People that may have taken 2 trip a year may be consolidating into one longer trip, or those that live closer are taking several shoer trips instead of a single long trip. Travel habits do change. The economy has a sudden and often drastic impact...just ask Las Vegas.

 

[dvc_john]

I find it ironic that in the Annual Meeting in December they stressed repeatedly that we should plan ahead and book as far in advance as possible to get the reservations we wanted, and then they wait until the last possible minute to post point charts so that we can actually do some planning!

 

[DebbieB]

It is frustrating they have to wait till the last minute to publish the new charts. It is just bad service. I am pretty sure they are changing the charts again and don't to hear us complain so they wait till the very last moment.

The part they don't get is waiting until the last minute ticks people off even more.

 

[wildernessDad]

The part they don't get is waiting until the last minute ticks people off even more.

Maybe they do get it and it's their jab at members.

 

[Dean]

Of course technically you are correct, but from a practical side why is DVC just reallocating now? Have the historical trends changed drastically in the last two yesrs, but remained constant for the first 15?
Or were they just too lazy to tweak the points gradually over the first 15 years?

Point is that it seems weird to me that everything is fine for 15 years, then (probably) two major reallocations in a row.

MG

None of us are privy to all the info that led to the decision so we can't truly say why. However, my info and experience suggests that things have been out of balance since around 98 but getting slowly worse, esp when weekends are compared to weekdays. There are also some minor inequities in unit type but less so. The extent of the knowledge gained from the internet along with the increased use of cash on weekends may have been factors. As I said before, this change has likely been needed since 2001 or so. The other factor is that the current management is more comfortable with making the changes they deem are needed even if there is a temporary uproar, compared to the previous management.

It is frustrating they have to wait till the last minute to publish the new charts. It is just bad service. I am pretty sure they are changing the charts again and don't to hear us complain so they wait till the very last moment.

It is a little disconcerting in this situation. IF they needed 2 years to truly adjust, those tables should have all been done when the one's for 2010 were done. IF they are not making changes, no reason to drag it out either. There was simply not enough time and info to make the changes that were made for 2010, see what affect they had, then revamp the schedule again. It will likely take a minimum of 2 years of data to make any judgments and the first year before that is not applicable. Thus, IMO, about the earliest they could make a decision based directly on the changes published last year would be Jan 2011 and thus the earliest a points chart could reflect those changes for the beginning of the year would be the 2012 points chart. Even that's likely pushing it up a year too early to make reasonable decisions.

 

[zulaya]

You may well be correct. And in this case, complaints are irrelevant. Reallocations should be based upon historical trends so it doesn't really matter whether people personally like the changes or not.

I think we all get it that we can't change the fact that they are reallocating.

I think what's stuck in my craw is...

1. Don't make us wait. We're going to complain anyway. Making us wait makes us more mad.
2. Seriously, it's just poor customer service. Let us plan. That's all we really want is to know what we are dealing with before we have to call in.
3. They probably knew they were going to reallocate again anyway so why are they sitting on it?

It just feels like a slap in the face to me that they think we don't see the forest for the trees.

Or is their operation really this disorganized?

 

[jlovesee]

I have to 100% completely agree (how about the grammer there?)

I have been watching this thread since the very beginning and while I knew going in they could reallocate the points, the way they are handling the situation is making me a bit miffled. Right now I have 100pts do I really want to keep adding on with a company that leaves me hanging into the last possible second. It seems like they have something they want to hide. You know its going to be bad, just go ahead and be out with it. This is especially irksome for me as I will be calling in early february for our reseration for next January at BLT.

Jennifer

 

[backyardponder]

Just sitting here waiting.

 

[NewDCLGuy]

It will likely take a minimum of 2 years of data to make any judgments and the first year before that is not applicable. Thus, IMO, about the earliest they could make a decision based directly on the changes published last year would be Jan 2011 and thus the earliest a points chart could reflect those changes for the beginning of the year would be the 2012 points chart. Even that's likely pushing it up a year too early to make reasonable decisions.

Especially as 2009 seems to have been an unusual year in DVC bookings - probably due to the economy. I've seen a ton of reports of reservations at the 7-month mark that were unexpected. I wouldn't want 2009 data used as a predictor for future trends.

 

[Tiger926]

2011 Disney Collection point charts are now up. Hopefully, it won't be long now!

Tiger

 

[Dean]

Especially as 2009 seems to have been an unusual year in DVC bookings - probably due to the economy. I've seen a ton of reports of reservations at the 7-month mark that were unexpected. I wouldn't want 2009 data used as a predictor for future trends.

I don't think you get any usable data until the second year of such a change as it takes a few months for the change to soak in and for the members to adjust their usage and thinking. I've generally thought of a 5-6 year cycle of change - eval - change again if necessary. As you go forward you should get to a point relatively quickly where further changes should not be needed unless there are other outside factors that affect usage.

 

[TLPL]

2011 Disney Collection point charts are now up. Hopefully, it won't be long now!

Tiger

It has been up for a few months now Tiger.

 

[DenLo]

2011 Disney Collection point charts are now up. Hopefully, it won't be long now!

Tiger

The only point chart for 2011 available is still the DCL one. That came available some months back when the DCL opened booking for 2011. I can't remember what month that opened.

I just checked and no other 2011 point charts are on the member website.

 

[Tiger926]

It has been up for a few months now Tiger.

The only point chart for 2011 available is still the DCL one. That came available some months back when the DCL opened booking for 2011. I can't remember what month that opened.

I just checked and no other 2011 point charts are on the member website.

So sorry - this is the first time we've seen it. We go on at least 1x per day as we are waiting on a waitlist to come through. We have been having problems with the site, so maybe that's it? I know that it hasn't been there for us to see up until today. Very sorry...

So sorry for the mix up, Tiger

 

[wendypooh]

Agree - the 2011 collection points have been up for awhile now. I know I saw them the first time I logged in - which was over a week ago. (I tried to look at EVERYTHING on the member site as we are brand new owners!)

Anyway - I was just checking - I thought someone had posted that today was the day.............. guess not!!

 

[Disneycouple99]

I read that it was to be released Wed. (subject to change of course).

 

[GoofItUp]

Well, it's Wednesday - 5:38am EST - and no 2011 points chart yet.

 

[pinnocchiosdad]

The member site was down for a while this morning. I was hoping it was because they were updating the point charts. No such luck, yet.