DanCali
DIS Veteran
- Joined
- Mar 9, 2023
- Messages
- 883
Does the stateroom match what you were told by the rep? Mine doesn't

Mine matches what I requested with the rep,Does the stateroom match what you were told by the rep? Mine doesn't- Same category, different stateroom.
I just booked. The whole process from calling in until booking was 1 hour and I got through and on hold immediately. Good luck to everyone I hope you get what your looking for. We did.I’ve been on hold for 57 minutes!
My husband said he's completely cycled through the hold music....I’ve been on hold for 57 minutes!
Then you’ve got to be close to the front of the queue!I’ve been on hold for 57 minutes!
Mine matches what I requested with the rep,
Yes, it's the same stateroom.Does the stateroom match what you were told by the rep? Mine doesn't- Same category, different stateroom.
I haven't received any e-mails yet but rep said I should receive one today.Mine is like off by 5 floors and 3/4 of the deck away. We had aft 10th floor and this is forward 5th floor. Same stateroom category... Something seems to have gone wrong with what she did, although it's not necessarily a bad room. Just not what we discussed at all... I wish I checked the DCL site before I hung up.
I also did get 2 confirmations from DVC regarding the cruise (stateroom numbers are not on their confirmations). Maybe it's related?
We got ours. The email will indicate that gratuities are not included which is incorrect for this particular cruise.I haven't received any e-mails yet but rep said I should receive one today.
I got a MS confirmation email only.I haven't received any e-mails yet but rep said I should receive one today.
You might want to try calling back in to ask about it.Mine is like off by 5 floors and 3/4 of the deck away. We had aft 10th floor and this is forward 5th floor. Same stateroom category... Something seems to have gone wrong with what she did, although it's not necessarily a bad room. Just not what we discussed at all... I wish I checked the DCL site before I hung up.
I also did get 2 confirmations from DVC regarding the cruise (stateroom numbers are not on their confirmations). Maybe it's related?
That gives me hope! Now have been on hold for 44 Minutes. This is almost worse than trying to get Oogie Boogie Bash tickets lol.I’m all booked and my first choice of cabin was available! 36 min of redialing, 1 hour and 2 minutes on hold, followed by 11 minutes to book.