DVC Magic Resales

[poohbear158]

Anyone with any recent experience with DVC Magic Resales? They have a contact I'm interested in, but I read on these boards back in August that some folks were experiencing communication issues with them. Wondering if that got any better or not?

 

[Disney Doc]

I just bought through them (105 pts VGF) over the past two months. The resale process was efficient - initial offer to closing was barely 6 weeks and I have no complaints now that it is all done. Nonetheless, their communication was very poor - almost nonexistent. I emailed them twice with questions and did receive very prompt answers. Without my inquiries, I suspect I would have heard nothing. I understood the process and was comfortable with their style. If this will drive you crazy, I'd consider using someone else.

 

[rehsu]

I just bought through them (105 pts VGF) over the past two months. The resale process was efficient - initial offer to closing was barely 6 weeks and I have no complaints now that it is all done. Nonetheless, their communication was very poor - almost nonexistent. I emailed them twice with questions and did receive very prompt answers. Without my inquiries, I suspect I would have heard nothing. I understood the process and was comfortable with their style. If this will drive you crazy, I'd consider using someone else.

Good to know in case I find a contract I like! Thanks!

 

[Ben E N]

https://www.disboards.com/threads/dvc-magic-resales.3623010/

 

[poohbear158]

https://www.disboards.com/threads/dvc-magic-resales.3623010/

Yes, I'm aware of that thread... it's the one I referenced in my original post.

 

[Ben E N]

If you checked it out, you would notice that there are recent experiences referenced on it. As recently as Sunday and Monday of this week. Worth reading the bottom few posts for the sort of feedback you are looking for.
I don't see the need to start a whole new thread with the same title when exactly what you are looking for can be found just a few posts down.

 

[poohbear158]

If you checked it out, you would notice that there are recent experiences referenced on it. As recently as Sunday and Monday of this week. Worth reading the bottom few posts for the sort of feedback you are looking for.
I don't see the need to start a whole new thread with the same title when exactly what you are looking for can be found just a few posts down.

Well, I read it last week when I first started researching DVC Magic Resales. Sorry to have irritated you by starting a new thread. Have a Magical Day!

 

[Ben E N]

Well, I read it last week when I first started researching DVC Magic Resales. Sorry to have irritated you by starting a new thread. Have a Magical Day!

Not at all irritated, just trying to help get you the answers you were looking for. If you have any followup questions, I suggest you post them in that thread, as it will alert all the people who have responded there.
Good luck in your search for a new contract!

 

[beercity]

Anyone with any recent experience with DVC Magic Resales? They have a contact I'm interested in, but I read on these boards back in August that some folks were experiencing communication issues with them. Wondering if that got any better or not?

Check Vacatia, I bet the same listing is on their site as well. If you are concerned you might want to try through Vacatia instead.

 

[Adobels]

I would not recommend DVC Magic Resales We placed our bid just before April 11, 2018.
It took until July 21, 2018. We did not receive the documentation until July 27, 2018. This may cost us 200 points. Because of the slow response and many delayed or unreturned phone calls. The current year points could not be banked as we past the banking date ( May 31) If your not in a hurry and are okay with slow/poor service...
Not me. Wish be luck trying to get these points rented out.

 

[Networth]

I made an offer with them on a contract in January. The broker took 5 days to get back to me. By than I had already moved on and found a contract with another broke and had rescinded my offer. So yes, very slow to communicate in my experience.

 

[NewbieMom]

Unfortunately, I also couldn't recommend them. We had 2 contracts with them, one closed and the other the seller backed out (which isn't really their fault). As others mentioned, they are very slow to respond and have absolutely no communication unless you initiate first (and then wait for your response to come a few days later). One agent I initially worked with wouldn't even get back to me on the status of an offer. (I found out it went pending on their website a few days later - not to my offer.) Common courtesy would be at least to drop an email "seller took another offer." But I did call and got another agent who got me a great contract (UY, points, price) so I went with them. Even still, we had to spend 6 weeks in ROFR because 2 addedums needed to be made to correct several mistakes on the contract, including less points than we initially thought were banked and some expiring points. With this said, we got a great price per point so going forward, we'll be enjoying our contract for 3 months of headache.

I would not recommend DVC Magic Resales We placed our bid just before April 11, 2018.
It took until July 21, 2018. We did not receive the documentation until July 27, 2018. This may cost us 200 points. Because of the slow response and many delayed or unreturned phone calls. The current year points could not be banked as we past the banking date ( May 31) If your not in a hurry and are okay with slow/poor service...
Not me. Wish be luck trying to get these points rented out.

Good luck! I just closed on our Dec UY contract with points expiring 11/30 and I'm having difficulty renting them out. Someone offered me $3pp.

 

[beercity]

Unfortunately, I also couldn't recommend them. We had 2 contracts with them, one closed and the other the seller backed out (which isn't really their fault). As others mentioned, they are very slow to respond and have absolutely no communication unless you initiate first (and then wait for your response to come a few days later). One agent I initially worked with wouldn't even get back to me on the status of an offer. (I found out it went pending on their website a few days later - not to my offer.) Common courtesy would be at least to drop an email "seller took another offer." But I did call and got another agent who got me a great contract (UY, points, price) so I went with them. Even still, we had to spend 6 weeks in ROFR because 2 addedums needed to be made to correct several mistakes on the contract, including less points than we initially thought were banked and some expiring points. With this said, we got a great price per point so going forward, we'll be enjoying our contract for 3 months of headache.



Good luck! I just closed on our Dec UY contract with points expiring 11/30 and I'm having difficulty renting them out. Someone offered me $3pp.

Talk to Davids. They will get you more than $3/pt.

 

[Marionnette]

I would not recommend DVC Magic Resales We placed our bid just before April 11, 2018.
It took until July 21, 2018. We did not receive the documentation until July 27, 2018. This may cost us 200 points. Because of the slow response and many delayed or unreturned phone calls. The current year points could not be banked as we past the banking date ( May 31) If your not in a hurry and are okay with slow/poor service...
Not me. Wish be luck trying to get these points rented out.

Not that I'm defending the long delay for closing, but had you gone with any of the other agencies, chances are very good that you would not have closed and had DVC process the change in ownership by the banking deadline. For future purchases, and for anyone who finds themselves purchasing resale so close to a banking deadline, it would not be a bad idea to have the seller bank the points as a part of the sales agreement.

Offer the points up for rental. You should be able to recover something for them. Distressed points generally go for less but bargain hunters snap them up when the price is right.

 

[NewbieMom]

Talk to Davids. They will get you more than $3/pt.

I tried reaching out to him, but he said "we'll talk" after I have access to my points. Since it's my first contract, I havent received the packet in the mail with membership # and account login info. I tried calling member services, like someone posted, but the CM I got wouldn't give me the info. Said she could see my account being setup but points aren't loaded so I should just wait. If I don't get it in the next couple days, I will try again. Clock's ticking away on those points...

 

[beercity]

I almost forgot, I complained about closing costs being high when I bought from them. I asked to use Magic Vacation Title, and was told that the quoted closing costs were wrong, and I was given a new cost that was close to ***.

When I got the closing papers, the closing costs were back up to the higher number that I complained about. I asked and got no response, and I was wanting to get closing done ASAP so I had to just deal with it.

 

[CraigInPA]

I would not recommend DVC Magic Resales We placed our bid just before April 11, 2018.
It took until July 21, 2018. We did not receive the documentation until July 27, 2018. This may cost us 200 points. Because of the slow response and many delayed or unreturned phone calls. The current year points could not be banked as we past the banking date ( May 31) If your not in a hurry and are okay with slow/poor service...
Not me. Wish be luck trying to get these points rented out.

When you account is up and the points are in the account, call member services and explain that you just bought the contract, and that due to delays by the seller, you're past the banking deadline. When I did this, months past the banking deadline, they graciously banked all the current year points for me.

 

[Disney Doc]

When you account is up and the points are in the account, call member services and explain that you just bought the contract, and that due to delays by the seller, you're past the banking deadline. When I did this, months past the banking deadline, they graciously banked all the current year points for me.

Just be aware - you have probably now used up your "once-in-a-lifetime" banking deadline exception, right off the bat. Still a nice plus that they let you do this.

 

[Carolyn Shoop]

Anyone with any recent experience with DVC Magic Resales? They have a contact I'm interested in, but I read on these boards back in August that some folks were experiencing communication issues with them. Wondering if that got any better or not?

I just bought with them as well. Communication was fine. My contact was prompt in emailing me back. We put in an offer on June 26 and we closed last Wednesday or Thursday.