DVC directions and growth

The appeal to DVC has always been the ability to stay on Disney theme park property. That aspect hasn't changed. All things being equal, I don't see how these new destinations could do anything but enhance the program. Trading out is an incomprehensibly-difficult process for many. And one of the common complaints against DVC even now is that there aren't enough different destinations available.

I would question how many echo that sentiment. I suspect booking the Ko Olina resort at 7 months will be far easier than trading into Hawaii via II today. Some variety may be lost, but what good is offering a handful of different options if many of them are never available to DVC owners.

More members = more complaints. In other words, if you have 100 DVC units and 10 complaints per year, you have the same raw numbers as 1000 DVC units and 100 complaints per year.

The higher complaint volume doesn't mean Disney is performing any worse than they did in the past.

Many of the problems at WDW can be traced back to the Orlando labor market. It isn't easy to hire and train a workforce of 60,000. Anaheim and Oahu are in much different markets.

If you're really worried about quality of service, the greater concern should actually be AKV Kidani and the DVC CR. Those developments will place an even greater strain on the Florida resources.

That's pretty wild speculation. Based upon an approximate size of 400 units, Ko Olina will represent about 12-15% of the DVC units by the time it's open. DVC will have no problem filling those rooms with both owners and non-owners looking to visit.

Who are you faulting for this? It's not as if DVC oversold the program. :confused3

What HAS changed is people's booking patterns. There has been a noticable move toward booking right at 7 and 11 months, often times with people booking day-by-day as soon as they are able. We have nobody to blame but ourselves for that. There's nothing DVC could do to change the situation, and I don't see how it's any sort of justification for limiting future expansion.


As usual, I agree with a lot of what tjkraz writes. Specifically, I can't imagine that Ko Olina will be more difficult or uncertain than a current Hawaii exchange request. Moreover, the II options that may be eliminated will probably be Oahu options rather than Big Island, Maui, or Kauai options. In addition to the size of the labor force creating problems, generational shifts may be at play. I was at a conference a few weeks ago at which one speaker asserted that his millenial generation employees were excellent, but the concept of "service" was relatively foreign to them, i.e., they just didn't consider it in the performance of their day-to-day activities. This could also be at play when we read stories of substandard cleaning or service, etc. Lastly, I think tjkraz's point about booking patterns is right on the money. I deal with a lot of self-fulfilling prophecies in my job and I've suspected this may be the case with booking. If everyone rushes to book day-by-day at 11 months or 7 months to make sure they get their first choice, I suspect it will become harder to sample variety at 7 months or less. I'm not suggesting that is good or bad, but its probably just the way it is at least for some resorts at some times of year.
 
I am glad that DVC is expanding, as it just gives me more options outside of the East Coast. I own at my 4 favorite WDW resorts, and I'll always have the home resort priority booking advantage. Thus, the new resorts outside of WDW won't affect my ability to stay at these 4 resorts.

However, I may have the opportunity to book a trip to DL or Hawaii.

This is all positive, from my viewpoint.
 
I hear what those that do not like the rapid expansion are saying, but I for one am pleased about the new additions to the DVC family of resorts. My wife and I were planning to purchase a new timeshare, but with exciting places like Hawaii(and maybe more) to go to, we feel we can keep what we have. We may even add more points. That being said, we bought DVC so we can go to WDW every year. We own at VWL and if that was the only place we could get into, we would be very happy. Anywhere else is bonus. I think that you must take the negative stories you read here with a grain of salt. I do not doubt that nightmare situations do occur, but how many really happen compared to the number of people moving through a DVC resort on a given day. I also think that people take negative situations more personally at WDW because it is the place were magic occurs, not where you find ants or dirty linens or an uncleaned refridgerator or housekeeping doing tequila shots when you walk into your room or whatever. You read about these instances here more often than someone saying everything was great and nothing eventful happened. People write to complain, not to say great job!
 
My concern is expansion too quickly. DVCs strength is the theme parks - leaving the theme parks, Disney starts to compete with people in the hotel and timeshare business. I like staying at a Disney hotel, but honestly, even the Deluxes have been sub par to good hotel properties run by Ritz - or even Hilton and Hyatt. DVC is making lots of money, but too much supply is a great way to fix that problem.
 

For West Coast DVCers, I think expansion to GCV and Hawaii is very good news! I think it's absolutely needed if DVC wants to be more attractive to residents of California and the west coast. :hippie: And I look forward to a little more growth in Disneyland (50 units in Disneyland isn't enough).
 
I think expansion outside of the Disney Parks is going to make DVC better for it's current members and even better for future members who have been on the fence. A lot of people don't want to join because they don't want to go to the parks every year. Now with HI being reported and probably other offsite locations, this will add value to DVC.
As far as DVC getting too big...I don't think so. If Disney was just adding units "on site" than it would be considered "too big".
Think about it. Yes we will get more members signing up to be part of the magic, but having DVC villas offsite will help spread people around and probably won't hurt trying to make ressies at 7 months out. The more places offsite there are the more easier ( or not any harder than it is now) it will be to make reservations.
 
I'm new here so please be kind. :flower3:

I recently bought into the DVC and part of the reason were the VP and HHI sites. I LOVE Disney so I knew that is where my 'home' was and I could go there anytime I wanted. But I also like the fact that we could go other places (i.e. VB, HHI, and now Hawaii) and still have that Disney service. It was comforting that I could have both at the same time.

So like others, I agree that rapid expansion could cause problems, but I think in the end having more options and new places to see only adds to the experience. I cannot wait for the first DVC overseas!
 
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Is DVC growing too fast?...No, actually its a very slow steady pace.

SSR will wrap up sales in the next 3 to 6 months. AKV phase 1 is selling very briskly, but will be the only new WDW location selling for a couple of years. The new DL resort is only 50 units, and will be sold off in a year or less. The recently announced Hawaii DVC won't be open to at least 2011, plus we do not even know the number of units. Hawaii may only have 50 or 100 DVC units at the resort. If DVC is announced at the contemporay, it wouldn't be on sale fo rat least two more years from now. And if CRV is announced, there has not been any conformation on the number of units.

FYI - We own Westin timeshare (Starwood) also. They currently have 6 projects under construction, and 7 more in presales or developement (soo to be in presale). Thats 13 new or expanding resorts at the same time. Starwood is still considered a small timeshare company with the number of resorts it offers.
 
DVC expanding to Hawaii makes more sense to me than putting a DVC in every resort at WDW. I doubt if a DVC Hawaiian vacation in in my future, but if our DS, DDiL and their family want to go some time, they'll have a place to stay if I can "get in" at 7 months.:goodvibes

Bobbi:goodvibes
 
Is DVC growing too fast?...No, actually its a very slow steady pace.

SSR will wrap up sales in the next 3 to 6 months. AKV phase 1 is selling very briskly, but will be the only new WDW location selling for a couple of years. The new DL resort is only 50 units, and will be sold off in a year or less. The recently announced Hawaii DVC won't be open to at least 2011, plus we do not even know the number of units. Hawaii may only have 50 or 100 DVC units at the resort. If DVC is announced at the contemporay, it wouldn't be on sale fo rat least two more years from now. And if CRV is announced, there has not been any conformation on the number of units.

FYI - We own Westin also. They currently have 6 projects under construction, and 7 more in presales or developement (soo to be in presale). Thats 13 new or expanding resorts at the same time. Starwood is still considered a small timeshare company with the number of resorts it offers.


I agree with you, however I certainly hope HI has more than 50-100 units

Initial projections are for dvc to be at least half of the 800 proposed units
 
I am among those who agree that more off site locations will only help 7 month avalibility at WDW. Most people who have purchased at WDW have done so because they see themselves traveling to WDW year after year. I think when you look at the average person who will buy into Hawaii, a Resort literally half way around the world from WDW, they are not likely to be yearly WDW visitors. The same could be said for Many Disneyland GCH owners. This means that there will be more existing owners trading west than the other way around. (Not to mention the fact that 86% of owners are on the East Coast to begin with the).
 
No details of the resort has been released yet. Where did you get that number from?


The Walt Disney Co. announced this afternoon that it will build a more than 800-room hotel and time share on the Hawaiian island of Oahu, billing the project as "Disney's first mixed-use family resort outside of its theme parks."

Jim Lewis, the president of Disney Vacation Club, the company's Celebration-based time-share arm, said at least half of the resort's units would be time-share villas.

this is one link of several floating around
http://www.sun-sentinel.com/news/local/southflorida/orl-bk-disney100307,0,5671970.story
 
Many of the problems at WDW can be traced back to the Orlando labor market. It isn't easy to hire and train a workforce of 60,000. Anaheim and Oahu are in much different markets.
Just to get picky, it's isn't easy to hire and train a workforce of 60,00 at the rates Disney pays Orlando CM's. Anaheim CM's make a lot more than Orlando CM's (the market requires it). I don't know anything about Hawaii, but I can't imagine it having the pool of "cheap" labor Orlando has. I wonder how much labor markets are going to have an impact of maintenance costs at these resorts.
 
For us, exchanging into II was never of any interest, however staying at off-site DVC resorts does interest us. A DVC in Hawaii is enticing and we might take a trip or two after the kids are gone (it even might make a nice future wedding gift to our kids). We look forward to future off-site DVC resorts.

Having said that, I really hope that as DVC expands, WDW continues to expand and improve. The 'Magic' gets lost pretty easy when you wait 60 minutes in the FastPass or the bus lines. We've heard rumors of another theme park, but I would rather see expansion at the existing parks. I have no thoughts as to what, but anything to help ease the congestion. Expanding Disney Studios (MGM) may make the most sense and hopefully more child friendly attractions can be placed there. There are a lot of Disney/Pixar films to base rides and attractions on. :offtopic:

Anyway, I do have some concerns as to how these new resorts will affect room availability and park attendance, but they are minimalized by our hope to have other DVC vacations other than at WDW.
 
Personally, we've owned DVC for about 6 years, and have been doing Disney for about 15 years....

Hubby is tired of Disney, but I love the service / ambiance.


I personally am thrilled by more offsite choices. I'll be making room for some of you wanting to go to WDW, because I have SSR, OKW, AKV, and BCV and want to do some other things. Perhaps others will feel like me too?

Go DVC go!

Goldi
 
I personally am thrilled by more offsite choices. I'll be making room for some of you wanting to go to WDW, because I have SSR, OKW, AKV, and BCV and want to do some other things. Perhaps others will feel like me too?

IMO it's undeniable that more people will feel the same way you do.

I suspect there are many people who bought DVC a decade or more ago, who now find themselves having too many points to suit their theme park vacation needs. Kids might be older, parents are older, visiting during cheaper seasons, booking smaller rooms now...whatever the reason.

The easy solution in the past would be to sell some or all of the ownership. When 6 of your 8 options are Orlando-based and you've lost the taste for WDW, why not look into another program?

Then consider about what happens to the points. They go into the resale market and are undoubtedly purchased by a WDW fanatic. Net result is demand for WDW accommodations remains high.

By introducing new destinations into the program, those who don't need as many points for their WDW-based vacations will instead retain their contracts and look to use the points elsewhere. That can only HELP availability at the WDW resorts.
 
Here's my opinion as to whether DVC is moving in the right direction or not ... I believe it absolutley is moving in the right direction! As a 10+ year member, my children are now of the not-too-interested-in-Disney ages and, quite honestly, we as a family are kind of Disneyed-out. Having the opportunity to vacation at a DVC property outside of Disney World would be fantastic!

Developing other properties will give us an opportunity to use our DVC investment in locations beyond WDW without having to go through II and the hassle/uncertainity of that. We have stayed at both DVC VB and HHI, and both are very nice, but again ... we're looking for more variety.
We had actucally begun to consider selling DVC to purchase Marriott or similar now that the kids are older to get that wider variety of properties to exchange into. Yes, exchanges can happen with DVC, but you have to be very flexible as to where and when, rather than trying to get into a high demand location during, say, Spring Break. We're also lower on the trade totem pole, being that Marriott gives trade preferences to their owners, Hyatt gives preference to theirs, etc., just as DVC gives preference to their owners. I've actually heard from other Marriott owners that it's really difficult to trade into DVC.

So, does all of this mean we'll never want to go to WDW again? No, we will, but we just want to be able to have some diversity out of our investment, rather than DVC WDW this, DVC WDW that, and so on. Personally, I think it's more or less all the same no matter where you stay, anyway ... it's still WDW!

I think that's what DVC is now trying to accomplish - some destination diversity. I, for one, congratulate them for moving beyond theme parks and entertainment to leverage their brand identity for quality to expand as a travel company.

P.S. - I can't wait to exchange into Ko Olina in 2011!
 
Jim Lewis, the president of Disney Vacation Club, the company's Celebration-based time-share arm, said at least half of the resort's units would be time-share villas.

Thanks for that link. That is pretty ambitious to have 400 plus DVC units at the resort. If Disney does a reat job with the Imagineering, staff, amenities and the Disney cruise ships, this could be one of the top family timeshares.
 



















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