june@imsarc.com
DIS Veteran
- Joined
- Sep 6, 2000
- Messages
- 541
magicalmcwho said:Hi HBC,
Hope you had a great time on your Thanksgiving trip.
Is there a discount for renewing an AP now?
magicalmcwho said:Can i renew/upgade to a PAP for 377.01?
I am always amazed by problems like this! This is the kind of bad customer service you expect from other places...NOT Disney!wdw4us2 said:I have been trying to renew my AP since last Friday.
I called Disney first (didn't realize we had to renew/order through MS) and they were having computer problems, so I couldn't get anything done.
When I called back on Saturday, I was told we have to process our orders through Member Services. No problem. When I called today, Member Services isn't exactly set up to do this. The representative I talked to said that she would take my info and then someone from Guest Services will call me back within 2 days.
I will post after I receive my callback.
Happy Birthday Cat said:Jim,
We did have a great time, thanks for asking.
The DVC renewal prices are $281.16 for the AP and $377.01 for the PAP.
HBC
june@imsarc.com said:Are children and adults the same AP price?
fwm said:I think the renewal price is actually about $298 with the DVC discount.
Just curious how that worked. Did they give you prorated credit for the existing pass?DONNAMW said:Well we got a pleasant surprise yesterday at Epcot. We had annual passes that expired in October. I paid the renewal and was very disappointed when they came out with the discount for DVC.
Well we went to the international gateway with our old passes and renewal cards. The castmember said that we were DVC. They had it on the computer. So after a minute of figureing out how much I had paid Disney in September. She said the best thing for us to do was just start a new ap from yesterday with the DVC discount and she gave us $93.72 back for the 2 of us. So this extended our passes 3 more months.
Well we were pleasantly surprised. Did not expect to get any money back.
Also they must have cross referenced DVC with annual pass holders.
Donna