Dues Invoice

If Disney leveraged AWS they could implement auto-scaling for these high utilization events. Of course that’s gonna cost extra money. However, it can be done and as a media company they have far too many website problems, dvc or otherwise.

Way too many problems! If their numbers are correct and there’s only about 220,000 DVC members, I can’t see how this is an issue. I highly doubt all 220,000 are trying to access all at once.
 
I am still seeing dwarves.

I’m curious. I now have two memberships (two UYs). Are those who are seeing dwarves also multiple memberships?
 
I am still seeing dwarves.

I’m curious. I now have two memberships (two UYs). Are those who are seeing dwarves also multiple memberships?

Yes. It’s been in and out all day. I just got to the dues page about 15 minutes ago, but once I tried to change from 2020 to 2021 it went to the dwarves.
 

Same. I get Rex now saying flat out that Dues are unavailable and to check back later. I mean... at least it's not the dwarfs again....
 
Still getting the Dwarves just now, have seen them all day yesterday. I figure I’ll wait until mid next week to check again.
 
I could not access yesterday but had success this morning. I paid my dues using 3 Gift Card transactions. The first hung for 10+ minutes on the spinning "You're Almost There" message. I eventually closed the window, and when I re-entered it was apparent that my transaction processed fine. The next 2 GC payments went through without any issues at all.
 
I can see mine, but it's wrong. I mean, the statement page is correct, but I prepaid some with gift cards, and the current "balance due" is WAY more than the total due on the statement minus the prepaid amount.

Nice. This should be a fun call.

EDIT: Looks like someone did a manual adjustment and gave me 0.05 credit instead of 500.00. :rolleyes:

Its back up this morning but my negative balance is not there now. Uggg

I guess I’ll be calling too!!

ETA. Found where it showed being applied. It’s correct. I was looking specifically at BLT where I paid it vs the entire account. All good!
 
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I just had a hard time logging onto the dues, kept kicking me out....no dwarfs.
 
I got on today, finally. What a disappointment. :(
After all the hype about increases for 2021, I was pumped. But my dues were not as much as I expected.
 
DVC site functioning 12-19-2020, 08:00 EST. For now.
STRONGLY suggesting that you wait to pay by CC, until the site is proven stable.
 
DVC site functioning 12-19-2020, 08:00 EST. For now.
STRONGLY suggesting that you wait to pay by CC, until the site is proven stable.
UPDATE - 12-20-2020.... site appears to be stable. DW & I were able to PAY 2021 dues by CC, no vomit effects on the DVC site, instant confirmation from both WDW and our CC Company :).
 
I'll wait until the web site and phone lines aren't repeatedly crashing and will call or early next week. I've done this before but never seen an error. It looks like there's a .05 "adjustment" credit that's wrong but I haven't really done the math or checked all the contracts carefully to verify that. (It's farther off than $500, too...)

Quick update on this: I logged in the next day and it was correct. Considering the never-ending glitchfest that is dvcmember.com, I wouldn't be surprised if I was actually looking at someone else's statement when I saw the errant data. In fact, just a few minutes after I posted, the seven dwarfs stepped in to fix it for me. So, thankfully they saved me a call. See? Disney characters really are magical. :rolleyes:

Anyhow, Disney technology crisis averted... on to the next one!
 
Must be my lucky day. Logged in and saw the amount owed (OKW slight decrease from last year0
 
Small rant....

Why in the world doesn't Disney fix their POS website for DVC. How hard is it to call Google, Amazon, Apple, insert any other huge tech company to have them start a brand new website? Over the years Disney has proven that they have the world's worst IT!!

I have this mental picture in my head of a small basement where 2 guys are programming DOS on a Commodore 64 desktop with only a green pixel monitor that weighs 50 lbs. Disney should be ashamed of their continued poor efforts...
DOS is god, that is what my boss in the 80's maintained, hahahaha
 















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