DU Ressie how to find on DCL website?

[DizneyDogs]

I made my reservation with Dreams Unlimited seems like I remember reading that I could go to disneycruise.com and look up my reservation there as well. However I put in my numbers and I can't get it to work...what am I doing wrong???

 

[karebear1]

I don't think you're doing anything wrong. You can not check your DU ressie through the DCL site. I've tried- and then I called (DCL)! They told me that I have to check my ressie through Dreams and not them. BUT they did tell me there was a ressie in my name for the right date.

 

[ivanova]

regardless of who your travel agent is, you cannot look up your ressie on the DCL system unless your ressie was booked with DCL (and not transferred to a TA).

 

[silver7]

I was told last week by DCL that you could not check your ressie online unless you booked online with DCL. I don't know if that was correct or not, but wanted to pass on the info

 

[mmouse37]

I was also told that but was able to check my ressie online at the DCL website even though I booked directly with DCL via phone.

Also, as a side note...anyone that can access their ressie online be aware that if you access your ressie online at the DCL website and then call DCL to make any changes...the CM's will not be able to access your ressie. It takes about 30 minutes for them to be able to see your ressie if you had checked it online yourself...I hope that makes sense.

So, if you check your ressie online and need to contact DCL via phone...wait about 30 minutes after you have left the DCL site to call.

MJ