i checked our's, and we're at anything over $1,000 (definately not as much as those that are at $2300). But then I saw that everything other than our internet and gas showed up as other. that got me so fired up that i fired off this letter:
Dear Bank One,
I just wanted to write a note to say how disappointed I was to see one of your new promos, id #105933. Please let me start off my stating that my job is exactly what the first person reading this does. I work customer service for a major sporting goods company, so I know that the person reading this was not in charge of this promo, so please know I do not mean to come off as angry. I'm just really disappointed.
I can understand why we have the $1,000 threshold to gain double rewards points, and others have a much lower rate (we charge everything in order to get rewards for our upcoming wedding in Disney World), and I understand that since we pay off our balance every month you don't really make money from us since we don't have any interest charges. However, I found it kind of cheesy that the double points are only on dollars OVER the $1,000 threshold. So the first grand that we would have spent (even though there's no way we could reach that, but I'll ge to that in a minute) would have counted for bubkis. What's the point? Other credit cards that I have will double your points after just $20, which you can get on every purchase you make.
Also, its really tough to get to the $1,000 when our local grocery store, Big Y Foods, is considered to be in the "Other" category. Why would this not be considered in the "Groceries" section? Perhaps it because its not a national chain.
However, Walgreens, a national drug-store chain, is also listed as an "Other". So under your policies, I'd need to spend a grand on gas just to qualify to potentially get double points.
Although there are some nice bonuses, the onboard credits for Disney Cruises, and the extra Disney Dollars at check in through packages at Disney World, these tend to be only a $15-25 addition to what someone without the Disney Visa can book through Disney by themselves. I hope that your marketing group will improve these offers going foward.
Thank you for your time.
Like I mention in there, since i work customer service, I know my letter will never really make a difference. But who knows? I know if we get enough complaints about something at work, we'll look for ways to make changes.
~ chris