momwholovesmickey
DIS Veteran
- Joined
- May 17, 2011
- Messages
- 636
A few pages back I posted that I ordered my first dooney, the comic strip satchel, and that the zipper stuck and I wasn't wild about the placement. So I called disneystore and told them about the sticky zipper and I was told UPS would come pick it up in 3 to 5 days. A week later when they still had not come, I called again. This woman was apologetic and told me she would immediately email a return lable to print up myself. Two days later I still had not received that and so I called again. This lady told me the other lady had no idea what she was talking about and that an emailed label also takes 3 to 5 days. At this point I voiced my frustration that this was taking quite awhile and that I was worried they would be out of stock on the bag by the time it made it back to them. She assures me there are plenty in stock and I wait 3 more days for the label. I finally get the email and send the bag back. So today the bag made it back to disney and guess what?? It is now out of stock on the online!! What a frustrating experience. So there is my update, no dooney for me I guess.![]()
That is terrible

