Scott MC
DIS Veteran
- Joined
- Mar 1, 2009
- Messages
- 2,099
Hey all...
today is checkout day from YC CL.
Sad to say that we are left less than impressed here. We were given the wrong room at checkin on Wed. night which forced us to have to change rooms for our 2 night split stay (to get the end of one discount and beginning of another). We booked the room category SV. The first room was 5170 two doors down from the lounge. Nice room but did not have a daybed & as a family of 5 we needed someplace for the fifth to sleep. I called to housekeeping for the cot and was told that there would be a $15 dollar per night charge for the cot. I told her that we are 5 and needed some place for the 5th to sleep. She argued with me a bit that there was, indeed a daybed for that 5th person to sleep and that there would be a $15 charge. I told her that I am standing in the room right now and there was only a chair. She put me on hold and came back a minute later and said "we'll bring it right up".
We did not know what room we were checking into (though we could've guessed) yesterday morning so headed off to Epcot and then to AK to do some things. Signed up for texts, and had the CL CM print room keys for me and DH so that we could charge to the room. Our first indication that something was amiss was when we tried to charge snacks to the room and it didn't work. Then when we hopped to AK, DH's Magicband did not work for entry (we'll see what happens at Studios this morning). And I get a text saying to stop by the front desk to sort out room stuff...
We return to YC CL at 3:30 and "check in". That process took approx. 45 minutes, and I ended up missing snack/drink time because the "computer" had our stuff all messed up and they are training on a new system (? wondering if it has to do with new MM+ stuff). At first it showed that our room was not ready yet!!!
We wait for snack time and decide to go to pool right after. All of us were wearing our suits under our clothes, except DD3 who was wearing hers under a coverup that basically is a dress made out of towel material (short sleeves, zips up front and goes to her knees), You could see more of DD2 & 1's swimsuit than DD3's but one of the CL lounge staff gave us a hard time for her eating in there (To be honest, I'm not sure she realized that it was basically a dress she was wearing as it is made out of towel material, but still she shouldn't speak unless she is 100% sure-kinda like if you aren't sure if someone is pregnant or just putting on some pounds)
The room we are checking out of today is 5182 it has a daybed and shares a HUGE balcony with 4 or 5 other rooms and would be great if you are traveling with a group.
We loved the pool here and the location close to EP but because of some less than magical experiences I am not sure we'd stay here again....
I'm sorry you had a less than magical experience.
Now, about your 2nd room. It has a SHARED balcony with 4 OR 5 OTHER ROOMS?
Waaaait a minute. There's at least a divider....right? I mean, it's not like someone in those other rooms could come right up to your door/slider...RIGHT?
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