mykidslovesdisney
DIS Veteran
- Joined
- Aug 30, 2006
- Messages
- 942
We own a set of Revereware  cookware that is 15 yrs old-- we got it for our bridal shower.   It is aluminum clad stainless steel.  Over the years the handles have loosened up.  I called Revereware about 5 yrs or so ago inquiring about new handles. They said that they would sell us new handles.  I decided to forgo buying the new handles and just keep tightening up the screws.  I have finally gotten to a point where I am tire of the wobbly handles.  I was going to replace the set with something new.  wasn't sure what but something new. 
Then the budget guru in me starting thinking- the pans are still great = lets just pay for the new handles. I called Revere ware and explained our problem with the pans. I did let them know they were 15 yrs old. She said that they no longer have a parts department but the pans fall under their 25 yr warrenty!! They no longer make the same ones we have but they would replace them with a similiar item!! They are sending us 3 new pots in the stainless steel tri- ply!! At no cost- they will be here soon via fed ex!!!
I told DH about it -- he wanted to know if we needed to send them our old ones. I said no they didn't request that we do!
So I don't have to buy any new pots and pans!! Soo glad I checked into getting the handles replaced.
Their Customer Service rep was great!
				
			Then the budget guru in me starting thinking- the pans are still great = lets just pay for the new handles. I called Revere ware and explained our problem with the pans. I did let them know they were 15 yrs old. She said that they no longer have a parts department but the pans fall under their 25 yr warrenty!! They no longer make the same ones we have but they would replace them with a similiar item!! They are sending us 3 new pots in the stainless steel tri- ply!! At no cost- they will be here soon via fed ex!!!
I told DH about it -- he wanted to know if we needed to send them our old ones. I said no they didn't request that we do!
So I don't have to buy any new pots and pans!! Soo glad I checked into getting the handles replaced.
Their Customer Service rep was great!
 
				 
 
		 
 
		 
 
		 I use them more than my Emeril Cookware I got several years ago. So 24 years and still cooking!!!!
 I use them more than my Emeril Cookware I got several years ago. So 24 years and still cooking!!!!
 
 
		 
 
		
 they are still PERFECT!
 they are still PERFECT! 
 
		 
 
		 
 
		 
 
		 
 
		 
 
		 
 
		 
 
		 
 
		







 
 
		 
 
		 
 
		 
 
		 
 
		 
 
		 
 
		 
 
		 
 
		 
 
		 
 
		 
 
		 
 
		 
 
		