First, I do realize that it is a REQUEST and not guaranteed. The first CM who took our reservation acted like we didn't actually need to ask non-smoking and that they only needed to request smoking, when appropriate. At my insistance, she said she would request non-smoking. Our confirmation shows our request for connecting rooms but not for non-smoking.
I had to call back to correct a few things on the reservation (our name spelled wrong, etc.) and again asked if they would add a request for non-smoking. This CM also said she would add the request. As you may have guessed by now, our new confirmation still doesn't show a request for non-smoking.
Does yours?
Peggy
I had to call back to correct a few things on the reservation (our name spelled wrong, etc.) and again asked if they would add a request for non-smoking. This CM also said she would add the request. As you may have guessed by now, our new confirmation still doesn't show a request for non-smoking.
Does yours?
Peggy

Mine indicates that we prefer non-smoking. Ours is not a guaranteed request, but it does have that we prefer it.