See... this where things can get dicey. I certainly don't want to scare any first-timers off or instill worry that they've picked the wrong resort.
I dearly LUV The Poly. That is why I complain about some of it's current flaws that could easily be fixed if more money was allocated to the resort from the corporate controls that be...
With the money that Disney charges for this resort, it should be in near perfect shape. There's no reason other than greed on Disney's part for it not to be. Leaking ceilings in the GCH (the same places for over a year, now) are unacceptable.
The same goes for broken closet door handles, the ever-over-heating refrigerators, (why haven't these been replaced ? I bet you know the answer)
dusty room corners and picture frames from out-sourced mousekeeping and so on...
And don't even get me started on the lack of a hot tub at a deluxe resort.
But, having said all that, will I return to The Poly ? Absolutely. In part because in spite of it's shortcomings it's still a wonderful place to be, and in part for nostalgia for a lifetime of good memories there. Memories of a time when things were perhaps a bit better than they are now.