Does PhotoPass *ever* work on Guardians?

[Dug720]

Seems like they should be able to go in and blur or blob out the faces of those who had masks down. Then when they saw it, they'd realize they are the ****** (to use a fully appropriate Guardians word choice) and could, if they chose, have a pic of their blobbed/blurred out face on the ride while those of us who follow the rules get the picture.

 

[Araminta18]

If you call in, they can crop the photo for you and upload it to your account. That's what happened to 4 of my Guardians photos from my trip in September. Just submit a missing photo request and they'll follow up.

 

[Dug720]

What information do you have to give them? Date and time? Ticket number?

 

[Araminta18]

What information do you have to give them? Date and time? Ticket number?

Go here: https://disneyland.disney.go.com/photopass/contact-us
And select “missing photo”. A bunch of questions will pop up; fill in as much as you can and they’ll be in touch. I recovered all my missing photos this way

 

[chuswo]

I just got back on Sunday from 4 days in the park, and GotG was the only one that did not post our photo on the exit. At first we thought it was due to the mask thing, but then we looked at the other screens, and three of the other photos had people with no mask on! We asked the worker and they just said the system was "glitching" out. It was annoying to see others get theirs and we not get ours.