JessietheNCCowgirl
Mouseketeer
- Joined
- Jul 2, 2010
- Messages
- 311
This may be a silly question, but I am just curious if Disney stores your child's birthdate in their systems? Reason being I have booked a 9-night Free Dining (Quick Service) package for AoA in September. We already have annual passes so I just included a 2-day base ticket in the package. My DD is currently 9 (turns 10 in August). When I called to book the package the reservationist asked what age my DD would be at time of travel and I said 10. When I received the confirmation email it listed my DD as being 9. I called back the next day to correct the age. The cast member from that call put me on hold, came back quoted me a new price of $1656 (vs. the $1642 with DD as a child )and said he corrected the age. I received another email confirmation after that call and it still lists her as 9.
Do I keep calling until it gets changed correctly, or is there some default in their systems that will change her age when she actually turns 10 or does their system go by calendar year? - I'm probably totally overestimating their systems because my email address is never right when I call - maybe that's why I don't receive PINs.

Seriously, I know the price difference in tickets is slight (and am totally willing to pay it), but my main concern is if at check in my dd gets asked how old she is, I don't want the cast member to think we lied about her age to get a $14 discount.
Do I keep calling until it gets changed correctly, or is there some default in their systems that will change her age when she actually turns 10 or does their system go by calendar year? - I'm probably totally overestimating their systems because my email address is never right when I call - maybe that's why I don't receive PINs.

Seriously, I know the price difference in tickets is slight (and am totally willing to pay it), but my main concern is if at check in my dd gets asked how old she is, I don't want the cast member to think we lied about her age to get a $14 discount.
