CaliAdventurer
DIS Veteran
- Joined
- Oct 27, 2014
- Messages
- 821
Agree. Yet, hat has to be a small minority of the reservations canceled.I do think that most would want to help if they can. However if their points are expiring and they spend the money, how can they refund or re-book? You can't give back whats not there.
If DVC allowed them to they could bank to RCI and then offer the renter to book a new vacation through RCI. That way the renter still gets a vacation, not a Disney one but still.
I for one have a small rental that I added on to a trip and have not heard back from David's. I'm prepared to lose the $1400 because I have the privilege to weather the loss. But after using DVCRS & Davids many times, I WILL NEVER use a broker again. If I had gone private the owner and I could have worked it out and if they were banked expiring points, I'd at least know and understand. I have the owner's name and could contact him online but am waiting to see what David's will do. If I don't hear back after a week (I sent a reminder today) I'll dispute the charge to force some action on principal. Its not okay to just say too bad. Not that I think they are bad actors but as a person in sales, I know all too well that it may not be the middle man's fault but it sure is their problem.
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