
When I returned the car, the agent told me I had damaged the trunk, probably by putting groceries or a stroller in (I hadn't opened the trunk) He filled out an accident form and threatened to charge my card an exhorbitant amount if I didn't sign. I did sign, but wrote "under duress" next to my sig. I was documenting everything and was ready to send a letter when I received a check from Enterprise for the total amount of my rental (including the fees) and a letter of apology for the "mix up". Memo to self: ignore the
and show your insurance card!Originally posted by graygables
Memo to self: ignore theand show your insurance card!
) were offering bonuses to res agents for selling it. It's a huge money maker...HUGE!
I've heard that they also get a commission for selling pre-paid tanks of gas. I only do that now if I'm going on a long trip and know for sure I will use a full tank. I pre-paid once when I only needed the car for a few days around town and only used half a tank. Not good since they calculate the rate based on a fill up from an empty tank. I will admit though that I like the convenience of pre-paying.I guess they get a good cut from the insurance fee.
This is a very wise thing to do regardless of whether or not you purchase the rental car company's insurance.Originally posted by Grog
Also, I always do a walk around and check the outside and the interior for damage before I drive away.