sasha
Mouseketeer
- Joined
- Mar 2, 2002
- Messages
- 403
Hi All! We're leaving for Aulani in 3 months from today. Woo Hoo!!! We've never been before so I'm a little confused about the cabanas. I just called Aulani to book a cabana for our last day there and unfortunately got a CM that was less than helpful, and honestly, borderline rude. I was under the impression that we could pick a cabana, but she said we couldn't. Is this right?
Also, when I asked her to tell me about an executive lanai, she sounded bothered and asked if I wanted a cabana or casabella. I was just trying to see what the lanai was since I read it's for 8 people. Is the executive lanai sort of like a cabana? The reason I ask is there are 5 in our family, but we are traveling with friends (a family of 3). Are they really strict in the cabanas about having only 6 people in there? Do our friends have to find their own pool chairs or would they be able to come in and out of our cabana?
Lastly, when I asked the CM if any of the cabanas have views of the ocean, she rudely replied, "No, they are by the pool. If you want to see the ocean you should get a casabella on the beach." I thought I read that some cabanas are better than others. Is it just luck and you get what they assign you?
Sorry, but for $425 per day, I just wanted the CM to answer my questions, but she seemed too rushed and bothered. Hoping someone here can help me. TIA!
Also, when I asked her to tell me about an executive lanai, she sounded bothered and asked if I wanted a cabana or casabella. I was just trying to see what the lanai was since I read it's for 8 people. Is the executive lanai sort of like a cabana? The reason I ask is there are 5 in our family, but we are traveling with friends (a family of 3). Are they really strict in the cabanas about having only 6 people in there? Do our friends have to find their own pool chairs or would they be able to come in and out of our cabana?
Lastly, when I asked the CM if any of the cabanas have views of the ocean, she rudely replied, "No, they are by the pool. If you want to see the ocean you should get a casabella on the beach." I thought I read that some cabanas are better than others. Is it just luck and you get what they assign you?
Sorry, but for $425 per day, I just wanted the CM to answer my questions, but she seemed too rushed and bothered. Hoping someone here can help me. TIA!